Senior Director, DTC E‑Commerce — Mobile Cooling

Cool Gear International; Irvine, Northern (CA, KY); Hybrid; USD 160,000 - 182,000; Full time

Benefits offered by this job

Medical

Vision

Life Insurance

Short term & Long-term disability

Supplemental life insurance

Flexible Spending Accounts

Job summary

Dometic Igloo is seeking a Senior Director – Mobile Cooling Solutions, E-Commerce to lead the digital commerce agenda across owned DTC platforms and partner channels. You will translate the digital and direct-to-consumer strategy into annual plans, manage performance reviews, and deliver digital revenue growth while guiding cross-functional teams.

Reporting to the Head of Digital Growth & E‑Commerce, you will build channel plans, optimize conversion and retention, and collaborate with Brand

Qualifications

• Bachelor’s degree in Business, Marketing, Digital Commerce or related field.
• 8+ years of progressive experience in e-commerce, DTC, digital commerce, or omnichannel consumer businesses, including leadership responsibility.
• Experience managing brand or channel revenue and profitability with strong financial and analytical discipline.
• Experience leading teams and influencing cross-functional partners in a matrixed organization.
• Consumer products or outdoor/durable goods brand experience preferred.

Responsibilities

• Translate the Mobile Cooling Solutions digital and DTC strategy into an annual Igloo digital commerce plan, priorities, targets, and execution roadmap.
• Recommend brand-specific growth opportunities using consumer, channel, competitive, and performance insights.
• Own the Igloo digital operating rhythm, including business reviews, performance reporting, risks, dependencies, and corrective actions.
• Provide brand-level recommendations to the Head of Digital Growth & E-Commerce while aligning with enterprise direction.
• Lead Igloo performance across owned DTC platforms.
• Develop channel plans defining assortment, content, merchandising, promotions, traffic, conversion, and retention priorities.
• Monitor channel economics and partner performance, escalating enterprise trade-offs when needed.
• Partner with Sales to support price consistency, channel alignment, and coordinated activation.
• Deliver Igloo digital revenue, margin, conversion, and customer growth within approved plans and investment guardrails.
• Partner with Finance to build forecasts, track performance, and identify recovery actions.
• Partner with Supply Chain and Operations to improve in-stock performance, inventory health, order flow, and returns.
• Recommend Igloo assortment, pricing, promotion, and geographic priorities based on performance.

Skills

Strategic thinking

Data-driven decisions

Cross-functional leadership

People leadership

Analytical mindset

Education

Bachelor’s degree in Business, Marketing, Digital Commerce

Advanced degree beneficial

Job description

Dometic Igloo is seeking a Senior Director – Mobile Cooling Solutions, E-Commerce to lead the digital commerce agenda across owned DTC platforms and partner channels. You will translate the digital and direct-to-consumer strategy into annual plans, manage performance reviews, and deliver digital revenue growth while guiding cross-functional teams.

Reporting to the Head of Digital Growth & E‑Commerce, you will build channel plans, optimize conversion and retention, and collaborate with Brand