Senior Director, Cyber & Professional Liability Claims

The Jonus Group; Hartford (CT); On-site; USD 110,000 - 120,000; Full time

Job summary

The Jonus Group is seeking a Director, Professional Liability & Cyber Claims for a nationally recognized insurance carrier. You will lead sophisticated cyber and technology-related claims from intake through resolution, with high-impact responsibilities at the intersection of technology and risk.

The role requires strong judgment and independent steering of complex claims, with focus on policy interpretation, reserves, and stakeholder reporting.

Qualifications

• 5+ years of experience in claims handling (Professional Liability or related field).
• Experience with cyber or technology-related claims is highly desirable.
• Juris Doctor preferred but not mandatory.

Responsibilities

• Taking ownership of sophisticated cyber and technology-related claims.
• Interpreting policy language and making coverage determinations with speed and clarity.
• Directing investigations with internal and external experts per Financial Lines standards.
• Developing the claim story as it unfolds, assessing responsibility and loss.
• Establishing and managing indemnity and expense reserves with clear rationale.
• Producing focused reports that summarize risk, strategy, and status for stakeholders.
• Managing external partners such as defense counsel and forensic vendors.
• Representing the company at mediations, settlements, hearings, or trials when required.
• Building credibility with insureds, brokers, attorneys, and internal partners.
• Maintaining an organized portfolio of active claims and driving files toward resolution.
• Ensuring all handling complies with regulatory requirements and fair claims practices.

Skills

Claims handling

Cyber/technology claims

Communication skills

Education

Juris Doctor

Job description

The Jonus Group is seeking a Director, Professional Liability & Cyber Claims for a nationally recognized insurance carrier. You will lead sophisticated cyber and technology-related claims from intake through resolution, with high-impact responsibilities at the intersection of technology and risk.

The role requires strong judgment and independent steering of complex claims, with focus on policy interpretation, reserves, and stakeholder reporting.