Senior P&C Claims Advocate & Strategic Client Partner

Jonus Group; Onalaska (WI); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive salary

Health, dental, vision insurance

Paid time off and holidays

Professional development opportunities

Job summary

Jonus Group is seeking a P&C Senior Claims Advocate to oversee complex claims and advocate for clients through the full lifecycle. The role focuses on risk management, coverage evaluation, and strategic resolution, while strengthening client relationships and contributing to claims function improvements.

The position requires extensive P&C claims experience, strong negotiation and communication skills, and the ability to work with carriers, adjusters, and legal counsel to achieve favorable

Qualifications

• Minimum of 5 years of progressive experience in claims management or complex claims handling.
• Extensive knowledge of property and casualty insurance coverages and policy language.
• Proven ability to manage complex, high-exposure, sensitive claims.
• Strong negotiation, analytical, communication, and strategic problem-solving skills.
• Demonstrated ability to exercise independent judgment in complex situations.
• Experience building and maintaining strategic client and carrier relationships.

Responsibilities

• Manage and resolve complex, high-exposure, disputed, and sensitive claims.
• Serve as a strategic advocate for clients, ensuring their interests are represented throughout the claims process.
• Evaluate coverage issues, claim denials, settlement disputes, and delays, and develop strategies for favorable outcomes.
• Collaborate with clients, adjusters, carrier representatives, and legal counsel to facilitate timely and equitable claim resolutions.
• Act as the primary escalation resource for complex or unresolved claims issues.

Skills

Claims advocacy

Negotiation

Strategic thinking

Communication

Independent judgment

Client relationship mgmt

Education

Property and Casualty license

AIC/CPCU/ARM/CIC designation (preferred)

Job description

Jonus Group is seeking a P&C Senior Claims Advocate to oversee complex claims and advocate for clients through the full lifecycle. The role focuses on risk management, coverage evaluation, and strategic resolution, while strengthening client relationships and contributing to claims function improvements.

The position requires extensive P&C claims experience, strong negotiation and communication skills, and the ability to work with carriers, adjusters, and legal counsel to achieve favorable