Senior Director, Customer Innovation & Global Enablement

mymoose; United States; On-site; USD 180,000 - 240,000; Full time

Job summary

Rapid7 seeks a Senior Director, Customer Innovation, to lead the technical sales engine—Sales Engineering Specialists, Forward Engineering, Labs and COE—driving global revenue and product innovation.

You will architect end-to-end strategy, build a unified platform, mentor leaders, and partner with Worldwide Sales to align field requirements with corporate goals. This role requires 10+ years in cybersecurity sales/engineering leadership and a proven ROI mindset.

Qualifications

• 10+ years leading technical sales or systems engineering teams in cybersecurity.
• 4+ years managing multi-tiered organizations (managers).
• Experience overseeing Cloud/On-Prem Demo Labs, COEs, or enablement functions.
• Strong knowledge of APIs, SOAR, integrations and security platforms.

Responsibilities

• Formulate and deliver an end-to-end macro strategy for Sales Engineering, COE, and Forward Engineering with milestones.
• Develop a 12-month roadmap aligning the team with global business goals.
• Transition to an enterprise-grade platform Forward Engineering team guiding architectural vision.
• Mentor frontline leaders and formalize execution plans for succession.
• Establish succession and development frameworks within the COE.
• Partner with Worldwide Sales Leadership to define field requirements.
• Present data-driven ROI and resource scaling analyses ahead of planning cycles.
• Maintain an executive presence in high-stakes corporate settings and drive alignment.

Skills

Technical sales leadership

Cybersecurity domain knowledge

Org leadership & management

Systems architecture & API

Financial & operational acumen

Change management

Job description

Rapid7 seeks a Senior Director, Customer Innovation, to lead the technical sales engine—Sales Engineering Specialists, Forward Engineering, Labs and COE—driving global revenue and product innovation.

You will architect end-to-end strategy, build a unified platform, mentor leaders, and partner with Worldwide Sales to align field requirements with corporate goals. This role requires 10+ years in cybersecurity sales/engineering leadership and a proven ROI mindset.