Senior Director, Customer Growth & Strategy

Revlon Corporate; Rhode Island; On-site; USD 170,000 - 210,000; Full time

Benefits offered by this job

Medical, dental & vision benefits

401k Retirement Savings Plan

4 weeks vacation + holidays

Job summary

Revlon Corporate in Providence, RI / Remote - US is seeking a Senior Director, Customer Business Development (CVS) to lead long-range planning, joint business planning, and cross-functional execution with CVS. You will own the CVS P&L, manage investments, and drive growth across Revlon brands and CVS channels.

The role requires 10+ years in direct selling or related CPG roles, strong leadership, and the ability to translate priorities into strategic plans and actionable programs.

Qualifications

• 10+ years of direct selling, customer business management, commercial strategy, or related CPG experience.
• Drug channel experience required or strongly preferred; CVS relationships preferred.
• Experience managing customer P&L, gross sales, trade/MDF investment, forecasting, and cross-functional planning.
• Prior people leadership experience required, including coaching, performance management.

Responsibilities

• Lead long-range planning and annual Joint Business Planning with CVS to align timelines and drive growth.
• Develop and maintain strategic relationships with customer leaders across merchandising, marketing, operations, and finance.
• Monitor performance metrics: volume, share, profitability, investment; adjust actions to meet targets.
• Own annual CVS sales and P&L delivery with cross-functional support and regular leadership updates.
• Develop, implement, and monitor weekly/annual consumption plans feeding into the account plan.
• Lead 4P execution and customer activity planning across product, price, promotion, and placement.
• Coordinate with Demand and Inventory Planning to ensure accurate shipment forecasts and inventory health.
• Lead and develop a team of Customer Business Managers, Analysts, and broker/support partners.
• Provide channel leadership and collaborate across planning, administration, and retail media teams.

Job description

Revlon Corporate in Providence, RI / Remote - US is seeking a Senior Director, Customer Business Development (CVS) to lead long-range planning, joint business planning, and cross-functional execution with CVS. You will own the CVS P&L, manage investments, and drive growth across Revlon brands and CVS channels.

The role requires 10+ years in direct selling or related CPG roles, strong leadership, and the ability to translate priorities into strategic plans and actionable programs.