Senior Director, Customer Data Strategy & Insights

Capital One Group; New York (NY); On-site; USD 294,000 - 336,000; Full time

Job summary

Capital One in New York, NY seeks a Sr. Business Director for Customer Data Strategy to lead end-to-end data product strategy, sharpen insights, refine segmentation, and personalize decisioning at the individual customer level.

You will drive key metrics and cross-functional collaboration with IT, Finance, Sales, and Operations while mentoring analysts and delivering high-impact analytics to improve marketing and servicing decisions.

Qualifications

• Bachelor’s degree required.
• At least 5 years of quantitative analysis experience.
• At least 5 years of qualitative analysis experience.
• At least 3 years of people management experience.
• At least 3 years of project management experience.

Responsibilities

• Strategic leadership to drive growth and profitability.
• Mentor and develop analysts within the team.
• Develop and implement product and pricing strategies for lending products.
• Lead direct-to-consumer and cross-channel marketing insights.
• Improve credit risk analytics and model development.
• Coordinate delivery of multiple projects and programs.

Skills

Quantitative analysis

Qualitative analysis

People management

Project management

Education

Bachelor’s Degree

Master’s Degree

Job description

Capital One in New York, NY seeks a Sr. Business Director for Customer Data Strategy to lead end-to-end data product strategy, sharpen insights, refine segmentation, and personalize decisioning at the individual customer level.

You will drive key metrics and cross-functional collaboration with IT, Finance, Sales, and Operations while mentoring analysts and delivering high-impact analytics to improve marketing and servicing decisions.