Senior Director, BFS BPO & Client Growth

NTT America, Inc.; Lincoln (NE); Remote; USD 136,000 - 184,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401k with company match

Paid time off

Disability insurance (short & long)

Life and AD&D insurance

Job summary

NTT DATA seeks a dynamic Senior Director to lead the BFS Banking & Financial Services industry domain, overseeing operations, client engagements, and organizational leadership across departments. This executive role emphasizes strategic vision, growth, and delivering large-scale programs for our clients in the continental United States.

The position requires extensive leadership experience, MBA or graduate degree, and 15 years in the industry with 7+ years managing teams.

Qualifications

• 15 years of relevant industry experience with increasing levels of responsibility.
• 7 years of managerial or leadership experience overseeing teams or departments.
• Undergraduate degree or equivalent combination of education and experience.
• Demonstrated experience leading large-scale client programs and business operations.
• Expertise in project management, consulting methodologies, and operational execution.
• Graduate degree (MBA or related field).
• Experience within the BPS BFS domain or related financial services sectors.

Responsibilities

• Provide direction, guidance, and oversight for operations across a major department or multiple departments.
• Lead and manage staff for large, complex client engagements within the BFS industry.
• Demonstrate exceptional leadership, interpersonal ability, and client relationship management.
• Own budgeting, financial management, and P&L responsibilities.
• Develop complex operational and strategic plans that support long-term business success.

Skills

Leadership

Strategic thinking

Executive communication

Client relationship management

Operational oversight

Education

Bachelor's degree

MBA or related field

Graduate degree

Job description

NTT DATA seeks a dynamic Senior Director to lead the BFS Banking & Financial Services industry domain, overseeing operations, client engagements, and organizational leadership across departments. This executive role emphasizes strategic vision, growth, and delivering large-scale programs for our clients in the continental United States.

The position requires extensive leadership experience, MBA or graduate degree, and 15 years in the industry with 7+ years managing teams.