Senior Director, AI-Enabled HR Experience

UnitedHealth Group; Eden Prairie (MN); On-site; USD 159,000 - 273,000; Full time

Benefits offered by this job

Comprehensive benefits package

Incentive and recognition programs

Equity stock purchase

401k contribution

Job summary

UnitedHealth Group is seeking a Senior Director of AI Enablement to reshape the People function with an AI-first HR operating model. This leadership role will design and govern AI-enabled experiences, intelligent workflows, and agentic solutions across HR COEs, payroll, People Analytics, and Tech.

You will bridge business strategy with workflow design, governance, and enterprise AI platforms, delivering measurable People outcomes while ensuring compliance and strong controls.

Qualifications

• 8+ years of leadership experience in HR technology, digital product, workflow design, or AI enablement.
• Experience leading complex cross-functional transformation in a large enterprise.
• Proven success building business-led digital or AI capabilities beyond technical support.
• Solid understanding of HR operating models, service delivery, and employee/manager journeys.
• Experience with AI-enabled product design, intelligent workflows, copilots, agents, or enterprise automation.
• Experience in matrixed environments across business, technology, operations, analytics, legal, and risk partners.
• Executive communication, influence, and change leadership skills.

Responsibilities

• Define and lead the People-side AI strategy and portfolio.
• Build and manage the People AI use-case portfolio, prioritizing copilots and intelligent workflows.
• Identify where AI creates meaningful value for employees, managers, and shared services.
• Establish prioritization criteria based on impact, feasibility, risk, and alignment to strategy.
• Oversee design of intelligent workflows connecting intent, policy, and platform execution.
• Define AI-enabled experiences across Eva, MyHR, ServiceNow, and related technologies.
• Oversee governance, risk, and control standards for People AI initiatives.
• Partner with Legal, Privacy, Risk, and enterprise AI governance teams to ensure safety and compliance.

Skills

Leadership

HR technology

AI enablement

Cross-functional collaboration

Executive communication

Tools

Oracle HCM

ServiceNow

AI platforms

Job description

UnitedHealth Group is seeking a Senior Director of AI Enablement to reshape the People function with an AI-first HR operating model. This leadership role will design and govern AI-enabled experiences, intelligent workflows, and agentic solutions across HR COEs, payroll, People Analytics, and Tech.

You will bridge business strategy with workflow design, governance, and enterprise AI platforms, delivering measurable People outcomes while ensuring compliance and strong controls.