Director, AI Innovation & HR Strategy

UnitedHealth Group

Eden Prairie (MN)

Hybrid

USD 135,000 - 231,000

Full time

3 days ago

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Job summary

UnitedHealth Group seeks a Director of AI Innovation & Strategy in Human Resources to lead market strategy, client growth, and solution development for AI-enabled HR offerings. You will build executive relationships with CHROs and senior leaders, shape growth opportunities, and guide AI-powered HR initiatives with governance and responsible-AI practices.

The role involves remote work flexibility across the U.S.

Qualifications

10+ years of experience in strategy, consulting, product management, commercialization, business development, human resources, workforce transformation, or AI-enabled solution delivery
5+ years of experience working with enterprise HR organizations or advising senior HR and C-suite business leaders
5+ years of experience in one or more core domain areas: workforce planning, talent acquisition, learning & development, performance management, compensation/benefits, employee experience, HR operations, or workforce analytics
3+ years of experience in business development, pricing strategies, revenue forecasting, or translating emerging AI technologies into commercially viable offerings
2+ years of experience with AI and machine learning capabilities, model operations, cloud platforms, and enterprise HR data architectures
1+ years of experience applying responsible AI considerations, including employment privacy, bias mitigation, fairness, transparency, and human oversight
Willing and able to travel up to 30-40% domestically to client locations

Responsibilities

Market & Portfolio Strategy: Develop AI-enabled HR and workforce market strategies, priority use cases, solution roadmaps, and business plans aligned with client needs and organizational growth objectives
Client Growth & Opportunity Development: Build and expand relationships with CHROs and senior enterprise leaders to identify and shape strategic opportunities across workforce planning, talent acquisition, onboarding, learning, performance, compensation, and employee experience
Sales Leadership & Solution Commercialization: Lead proposals, executive presentations, demonstrations, workshops, and complex sales pursuits to convert AI innovations into scalable, repeatable offerings with clear value propositions and commercial structures
Thought Leadership & Executive Advisory: Advise senior HR and business executives on AI strategy, investment priorities, governance, operating-model changes, workforce adoption, and value realization
Responsible AI & Risk Management: Incorporate employment-related compliance, privacy, security, bias mitigation, fairness, accessibility, transparency, and human oversight into solution design and commercialization decisions, championing ethical AI practices across the development lifecycle
Cross-Functional Integration: Lead complex initiatives across product, engineering, data science, HR, legal, and compliance teams, integrating enterprise AI tools and capabilities to solve business problems and streamline workforce workflows
HR Data & Technology Strategy: Shape solutions that leverage workforce, talent, performance, and engagement data, ensuring seamless integration with enterprise HR technology environments
Performance & Business Planning: Track pipeline, sales, revenue, profitability, product adoption, workforce productivity, and client satisfaction metrics while developing pricing approaches and business models