Senior Director, AI-Driven Insights & Analytics

F J Crew Building Contractors Ltd; New York (NY); On-site; USD 180,000 - 260,000; Full time

Benefits offered by this job

Health & wellbeing

Associate discount

Summer Fridays

Community impact

Winter break

Job summary

J.Crew Group is seeking a Senior Director of Business Insights & Analytics to lead the analytics function for its digital business. You will translate data into diagnostics, forecasts, and experiments that drive commercial decisions and fast action.

Reporting to the EVP of ECommerce & Digital Experience, this role unifies analytics across acquisition, media, onsite behavior, and loyalty, shaping data foundation and measurement strategy at scale.

Qualifications

• Bachelor's or master's in business, analytics, economics, statistics, CS or related field.
• 10+ years in analytics/BI/data science; 5+ years leading teams.
• Proven track record building an insights function that drives revenue and margin.

Responsibilities

• Own the Insight Agenda and KPI definitions for the digital business.
• Develop predictive forecasting, propensity, and CLV capabilities.
• Apply AI to automate insight generation and decision support.
• Build a unified Customer Intelligence across segments and journeys.
• Lead measurement, experimentation, and iROAS forecasting.
• Define data standards and govern analytics across the org.
• Lead and grow the Analytics team embedded with marketing and loyalty.
• Monitor external trends and translate into capabilities for growth.

Skills

Analytics leadership

Forecasting & modeling

BI/Data visualization

Digital retail experience

Executive communication

Education

Bachelor's or Master's in Business/Analytics

Tools

Looker

Power BI

SQL

Cloud data platforms

Job description

J.Crew Group is seeking a Senior Director of Business Insights & Analytics to lead the analytics function for its digital business. You will translate data into diagnostics, forecasts, and experiments that drive commercial decisions and fast action.

Reporting to the EVP of ECommerce & Digital Experience, this role unifies analytics across acquisition, media, onsite behavior, and loyalty, shaping data foundation and measurement strategy at scale.