Senior Director, AI-Driven Enterprise Operations

Wwshemi; United States; Remote; USD 180,000 - 240,000; Full time

Job summary

Lyra Health is seeking a Senior Director of Enterprise Operations to drive a step-function improvement in operating leverage. Reporting to the Chief Clinical Operations Officer, you will build an enterprise-wide strategy to transform operating cadence, optimize efficiency, and embed AI-driven workflows across core functions.

The role requires 15+ years in business with 8+ years leading large-scale transformations at growth-stage or enterprise tech companies.

Qualifications

• 15+ years of overall business experience, including 8+ years leading large-scale transformations.
• Experience in organizational and process redesign to identify blockers and execute solutions.
• Proven track record deploying enterprise AI solutions, automation, and analytics.
• Deep expertise in financial modeling, business case development, and tracking ROI.
• Change management: leading cross-functional teams through complex organizational shifts.
• Strategic leader who communicates effectively in fast-paced, high-growth environments.

Responsibilities

• Define Lyra’s multi-year enterprise transformation strategy, prioritizing high-impact initiatives that transform Lyra’s pace of delivery and optimize our internal operations.
• Drive enterprise transformation roadmap, taking cross-functional projects from concept to measurable operational outcome.
• Establish transformation KPIs (e.g., productivity lift, cost-to-serve reduction, throughput velocity) and track ROI against Finance benchmarks.
• Proactively identify blockers and identify investments required to accelerate impact.
• Lead a cross-functional team of strategic operators to drive forward operational transformation projects and partner with technical teams to implement initiatives.
• Enable a high-performing work culture oriented towards ongoing operational excellence and AI fluency.

Skills

Leadership Experience

Organizational Redesign

AI/Automation

Financial Modeling

Change Management

Strategic Communication

Job description

Lyra Health is seeking a Senior Director of Enterprise Operations to drive a step-function improvement in operating leverage. Reporting to the Chief Clinical Operations Officer, you will build an enterprise-wide strategy to transform operating cadence, optimize efficiency, and embed AI-driven workflows across core functions.

The role requires 15+ years in business with 8+ years leading large-scale transformations at growth-stage or enterprise tech companies.