Senior Director, Enterprise Operations

Lyra Health; United States; Remote; USD 180,000 - 240,000; Full time

Job summary

Lyra Health, a leading provider of mental health care, seeks a Senior Director, Enterprise Operations in the United States. You will spearhead initiatives to enhance operating leverage and efficiency, reporting to the Chief Clinical Operations Officer and collaborating closely with the CIO.

The role centers on building an enterprise-wide strategy to transform operating cadence, optimize processes, and embed AI-driven workflows across all core business functions.

Qualifications

• Senior leadership experience in enterprise operations
• Ability to build and execute cross-functional strategies
• Experience embedding AI-driven workflows across business functions

Responsibilities

• Lead the development of an enterprise-wide operating strategy
• Drive step-function improvements in operating leverage and efficiency
• Embed AI-driven workflows across core business functions

Skills

Strategic leadership

Enterprise operations

AI workflows

Job description

About Lyra Health

Lyra Health is a leading provider of evidence-based mental health care, serving more than 20 million people globally in partnership with employers and more than 100 million through health plan and partner relationships. The company has delivered more than 15 million sessions of mental health care, published more than 35 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness, and cost efficiency. Extensive peer-reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions.

About The Role

We are seeking a Senior Director, Enterprise Operations to drive a step-function improvement in Lyra’s internal operating leverage and effectiveness. Reporting to the Chief Clinical Operations Officer and working in close partnership with the Chief Information Officer, you will build and execute an enterprise-wide strategy aimed to transform our operating cadence, optimize operational efficiency, and embed AI-driven workflows across all core business functions.