Senior Director, AI Agent Product Management

Salesforce; Massachusetts; On-site; USD 240,000 - 340,000; Full time

Job summary

Salesforce is seeking a Senior Director of Product Management for AI Agent Systems within Salesforce AI Labs. This leadership role blends hands-on product direction with direct customer engagement to turn early successes into repeatable market offerings.

You'll shape product vision across agent learning, execution, evaluation, governance, and self-service, while coordinating with marketing, pricing, security, and legal to bring the product to market.

Qualifications

• Experience leading enterprise software products from concept to production adoption.
• Proven ability to balance customer value with business goals.
• Strong collaboration with engineering, design, and sales teams.
• Ability to articulate tradeoffs and drive prioritization across complex programs.

Responsibilities

• Define product vision, roadmap, and sequencing for AI agent systems across learning, execution, evaluation, governance, and self-service.
• Shape market positioning, packaging, and customer journey from demo to production use.
• Lead cross-functional teams with customers to validate workflows and ensure measurable value.
• Partner with Salesforce stakeholders to bring offerings to market and drive growth.

Skills

Enterprise product leadership

AI product strategy

Customer co-creation

Stakeholder alignment

Tools

Jira

Confluence

Job description

Salesforce is seeking a Senior Director of Product Management for AI Agent Systems within Salesforce AI Labs. This leadership role blends hands-on product direction with direct customer engagement to turn early successes into repeatable market offerings.

You'll shape product vision across agent learning, execution, evaluation, governance, and self-service, while coordinating with marketing, pricing, security, and legal to bring the product to market.