Senior Director - AI Agent Systems Product Management

salesforce.com, inc.; New York (NY); On-site; USD 218,000 - 401,000; Full time

Job summary

Salesforce is seeking a Senior Director, PM - AI Agent Systems to lead product strategy and work directly with enterprise customers to define automation opportunities and measurable value. You will partner with engineering to move workflows from exploration to production and balance customer needs with core product investments.

You'll shape the vision for agent learning, execution, evaluation, governance, and self-service features, ensuring trust, reliability, and easy adoption for customers.

Qualifications

• Experience bringing enterprise software products from ambiguity to production adoption.
• Hands-on experience with AI-powered products and evaluating reliability, latency, and costs.

Responsibilities

• Partner with customers to identify automation opportunities and define success metrics.
• Collaborate with engineering to take workflows from exploration to production adoption.
• Translate customer requirements into product decisions and roadmap priorities.
• Shape the product vision, roadmap, and sequencing across agent learning, execution, and governance.

Skills

Enterprise automation

Integration platforms

RPA

Developer tools

Agent-based products

Tools

SAP

Oracle

Workday

Salesforce

Job description

Salesforce is seeking a Senior Director, PM - AI Agent Systems to lead product strategy and work directly with enterprise customers to define automation opportunities and measurable value. You will partner with engineering to move workflows from exploration to production and balance customer needs with core product investments.

You'll shape the vision for agent learning, execution, evaluation, governance, and self-service features, ensuring trust, reliability, and easy adoption for customers.