Senior Director, Agile Delivery & Transformation

The Mental Health Association of NYC, Inc. dba Vibrant Emotional Health; United States; Remote; USD 140,000 - 183,000; Full time

Job summary

Vibrant Emotional Health seeks a Senior Director, Agile Delivery to scale agile practices across its Technology division. You will connect product, engineering, and data teams, establishing ceremonies, tooling, and dashboards to ensure reliable delivery against program commitments.

You will design the operating model, coach leaders, and drive governance with the CTO and senior leadership, promoting psychological safety and continuous improvement across all Tech pods.

Qualifications

• Bachelor's degree in Computer Science, Business Administration or related field.
• 8+ years of progressive experience in agile delivery, program management, or related roles.
• 5+ years in a leadership or coaching capacity.
• Certified Scrum Master (CSM), SAFe Program Consultant (SPC), or equivalent practitioner certification preferred.
• Experience in nonprofit, public sector, health tech, or crisis services contexts strongly preferred.
• Familiarity with federal grant reporting environments preferred.

Responsibilities

• Design and steward a Tech-wide agile operating model that works across Engineering, Product, Data, and Enterprise IT pods.
• Establish consistent sprint rhythms, definition-of-done standards, backlog hygiene, and release cadences.
• Adapt agile methods (Scrum, Kanban, SAFe elements) to fit Vibrant's hybrid program/product context.
• Partner with pod leads and VPs to track delivery velocity, surface blockers, and facilitate impediment resolution.
• Own cross-pod dependency management and integrated release planning; maintain a rolling TECH delivery roadmap.
• Build and maintain delivery dashboards (Jira, Confluence, or equivalent).
• Coach and mentor embedded scrum masters, product owners, and technical leads on agile principles and practices.
• Translate delivery metrics into executive-ready narratives; present status to leadership and boards as needed.
• Champion a culture of psychological safety, retrospection, and iterative improvement across Tech pods.

Skills

Scrum & Kanban

Executive communication

Delivery dashboards

Jira/Confluence/Asana

Delivery leadership

Agile coaching

Blocker resolution

Education

Bachelor's degree in Computer Science, Business Administration or related field

Tools

Jira

Confluence

Asana

Job description

Vibrant Emotional Health seeks a Senior Director, Agile Delivery to scale agile practices across its Technology division. You will connect product, engineering, and data teams, establishing ceremonies, tooling, and dashboards to ensure reliable delivery against program commitments.

You will design the operating model, coach leaders, and drive governance with the CTO and senior leadership, promoting psychological safety and continuous improvement across all Tech pods.