Senior Director, ACH Operations — Strategy & Transformation

Capital One; McLean (VA); Hybrid; USD 230.000 - 262.000; Vollzeit

Zusammenfassung

Capital One’s Enterprise Payment Operations organization is seeking a talented senior leader to lead the ACH Operations team in a hybrid role. You will oversee daily processing, ensure quality and compliance, and drive modernization across ACH-related processes.

The Sr. Director will partner with product and tech teams, manage incidents and audits, and actively participate in NACHA forums to advance Capital One’s ACH capabilities.

Qualifikationen

• 5+ years of financial services experience
• At least 5 years of people management experience
• 7+ years of experience in risk management, payments, project management, process management, operations, or a combination
• Experience leading through technology transformations for an operational team

Aufgaben

• Lead day-to-day ACH Operations, ensuring accurate and timely processing while maintaining compliance
• Drive simplification, automation, and modernization across ACH processes
• Partner with ACH initiation teams across Capital One lines of business and advise on payment rail strategy
• Manage incidents, risk events, audits, and exams; influence future agenda for ACH rail

Kenntnisse

Strategic Orientation

Results Focused

Communication

Problem Solving

Collaboration, Influencing and Leader-

Ausbildung

Bachelor's Degree or military experience

PMP Certification

Lean Six Sigma

NACHA certification

Jobbeschreibung

Capital One’s Enterprise Payment Operations organization is seeking a talented senior leader to lead the ACH Operations team in a hybrid role. You will oversee daily processing, ensure quality and compliance, and drive modernization across ACH-related processes.

The Sr. Director will partner with product and tech teams, manage incidents and audits, and actively participate in NACHA forums to advance Capital One’s ACH capabilities.