Senior Director, ACH Operations & Strategy (Hybrid)

Capital One; Richmond (VA); Hybrid; USD 209,000 - 238,000; Full time

Job summary

Capital One is seeking a Sr. Director, ACH Operations to lead the ACH team, directing day-to-day processing, risk management, and compliance for the network.

You will drive automation and modernization, partner with ACH initiation teams, and oversee incidents and audits while shaping the future agenda for Capital One's payment rail. You will engage in industry forums and collaborate across lines of business to advance capabilities, with a hybrid working arrangement and locations in Virginia and

Qualifications

• High School Diploma, GED, or equivalent certification.
• At least 5 years of financial services experience.
• At least 5 years of people management experience.
• At least 7 years of experience in risk management, payments, project management, process management, operations, or a combination.

Responsibilities

• Oversee day-to-day ACH Operations processing and ensure compliance.
• Lead automation, modernization, and risk management across ACH processes.
• Partner with ACH initiation teams across Capital One lines of business.
• Manage incidents, audits, exams, and risk events; drive improvements.

Skills

Strategic thinking

Risk management

Leadership

Data-driven decisions

Education

Bachelor's Degree

Job description

Capital One is seeking a Sr. Director, ACH Operations to lead the ACH team, directing day-to-day processing, risk management, and compliance for the network.

You will drive automation and modernization, partner with ACH initiation teams, and oversee incidents and audits while shaping the future agenda for Capital One's payment rail. You will engage in industry forums and collaborate across lines of business to advance capabilities, with a hybrid working arrangement and locations in Virginia and