Senior Direct Care Lead (3–11 PM) — MAP Certified

Center for Human Development (CHD); West Springfield (MA); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Dental, Health and Life insurance

Paid time off

Job summary

The Center for Human Development (CHD) is seeking a Senior Direct Care Staff to support adults with developmental disabilities in Meadows Homes, West Springfield, MA. The 3:00 PM–11:00 PM shift offers Tue-Sat or Sun-Thu scheduling, with MAP certification required to be considered.

You will manage medication administration, assist with daily living activities, and promote community involvement while maintaining safety and quality care.

Qualifications

• Must hold active MAP certification.
• All candidates must complete and pass background check.
• Must have a vehicle for work use and current driver’s license.
• Associate degree in human services from an accredited institution is preferred.
• Current First Aid, CPR certification required.
• Minimum two years of experience with developmentally disabled adults.
• Previous supervisory experience preferred.

Responsibilities

• Manage medication administration, appointment preparation, and scheduling adjustments during shifts, particularly from 3 pm to 11 pm.
• Ensure compliance with agency standards, fostering a clean and welcoming home environment, and engaging individuals in community activities.
• Work collaboratively with the agency team model, supporting client growth and independence, and ensuring safe, consistent care for those served.
• Conduct weekly Mini MAP audits and manage medication administration according to MAP regulations.
• Prepare clients for appointments, completing paperwork and assigning attending staff to ensure clients feel supported and prepared.
• Actively engage clients, assisting with daily living activities such as personal hygiene, meal prep, housekeeping, and laundry.
• Promote client participation in community events, coordinating outings and social gatherings to foster social connections and community involvement.
• Transport clients to and from appointments and activities.
• Verify that staff training certifications are current in Relias, monitor training completion, and assist with on-the-job guidance for new staff as directed by the Supervisor.
• Manage shift coverage from 3 pm to 11 pm, handling call-outs, and ensuring consistent staffing and medication administration across all shifts.
• Review shift notes in Netsmart, ensuring completion of responsibilities and accuracy in documentation for continuity of care.
• Review and update client records to ensure comprehensive documentation of services, medical records, ISP, and PMPT data.
• Monitor the completion of incident reports and accurately document incidents, following agency protocols.
• Assist with managing timesheets, schedules, and incident documentation to maintain organized and accurate record.
• Conduct routine checks of the site vehicle using a checklist, reporting any issues or maintenance needs to the Supervisor.

Skills

MAP Certification

Driver's license

Education

Associate degree in human services

Job description

The Center for Human Development (CHD) is seeking a Senior Direct Care Staff to support adults with developmental disabilities in Meadows Homes, West Springfield, MA. The 3:00 PM–11:00 PM shift offers Tue-Sat or Sun-Thu scheduling, with MAP certification required to be considered.

You will manage medication administration, assist with daily living activities, and promote community involvement while maintaining safety and quality care.