Senior Dining & Services Operations Leader

Aramark Correctional Services; Rapid City (SD); On-site; USD 90,000 - 130,000; Full time

Job summary

Aramark Correctional Services in Rapid City, SD, seeks a General Manager to plan, manage, and guide multiple contracted services for a client generating $2-15M+ in revenue, meeting operating and financial goals. You will lead a team delivering services such as food service, facility support, custodial services, and more, emphasizing safety and customer satisfaction while growing the business.

The role requires a Bachelor's degree and proven ability to manage budgets, relationships with clients

Qualifications

• Bachelor's degree level education highly preferred in an area of Food Service, Hospitality, Facilities, or Business Management.
• Focus on client and customer services, entrepreneurship and building a strong business.
• Interpersonal skills to communicate with clients, senior management, and support staff.
• Comfort with understanding contractual requirements and identifying opportunities within terms.
• Experience in service industry, contract services, or hospitality; proven ability leading through managers.
• Experience creating and managing a department budget, financial controls and analysis.
• Experience crafting sales strategies and implementing operational programs.

Responsibilities

• Leads a team that provides operational expertise in contracted services while providing hands‑on execution management of operations.
• Manages the client and community relationships at the location, continually assessing operations, and developing plans to provide optimal service and drive employee and customer satisfaction.
• Builds, develops, and leads a management team and staff capable of carrying out organizational objectives.
• Recommends methods, resources, and implementation for service improvement and growth based on understanding of operational needs, capabilities, & contractual obligations.
• In partnership with Finance, manages a budget and assists in the design of improvements to optimize financial performance and operational productivity.
• Manages compliance with all local, state and federal regulations and codes and maintains all associated records and reports.
• Ensures compliance with Aramark's standards of operation including safety standards and Aramark's Business Conduct Policy at all times.

Skills

Leadership

Budget management

Contract management

Client relationship management

Education

Bachelor's degree (Food Service / Hospitality / Facilities / Business Management)

Job description

Aramark Correctional Services in Rapid City, SD, seeks a General Manager to plan, manage, and guide multiple contracted services for a client generating $2-15M+ in revenue, meeting operating and financial goals. You will lead a team delivering services such as food service, facility support, custodial services, and more, emphasizing safety and customer satisfaction while growing the business.

The role requires a Bachelor's degree and proven ability to manage budgets, relationships with clients