Senior Operations Leader, Contracted Services

Aramark Correctional Services; Rolla (MO); On-site; USD 75,000 - 95,000; Full time

Job summary

Aramark Correctional Services is seeking a General Manager to plan, manage, and guide multiple contracted services for a client typically generating $2-15M+ in revenue, meeting operating and financial goals and customer needs.

You will lead a team delivering food service, facility support, custodial services, retail, lodging, and transportation where applicable, while building strong client relationships and ensuring safety, quality, and regulatory compliance.

Qualifications

• Bachelor's degree in food service, hospitality, facilities, or business management preferred.
• Strong leadership and communication skills essential.
• Experience in contract services or hospitality environment preferred.

Responsibilities

• Leads a team that provides operational expertise in contracted services while providing hands-on execution management of operations.
• Manages the client and community relationships at the location, continually assessing operations, and developing plans to provide optimal service and drive employee and customer satisfaction.
• Builds, develops, and leads a management team and staff capable of carrying out organizational objectives.
• Recommends methods, resources, and implementation for service improvement and growth based on understanding of operational needs, capabilities, & contractual obligations.
• In partnership with Finance, manages a budget and assists in the design of improvements to optimize financial performance and operational productivity.
• Manages compliance with all local, state and federal regulations and codes and maintains all associated records and reports.
• Ensures compliance with Aramark's standards of operation including safety standards and Aramark's Business Conduct Policy at all times.

Skills

Leadership

Client relationship management

Budgeting / financial acumen

Safety & compliance

Education

Bachelor's degree in related field

Job description

Aramark Correctional Services is seeking a General Manager to plan, manage, and guide multiple contracted services for a client typically generating $2-15M+ in revenue, meeting operating and financial goals and customer needs.

You will lead a team delivering food service, facility support, custodial services, retail, lodging, and transportation where applicable, while building strong client relationships and ensuring safety, quality, and regulatory compliance.