Senior Digital Shelf Specialist — Global eCommerce

Wella International; New York (NY); Hybrid; USD 85.000 - 100.000; Vollzeit

Benefits dieser Stelle

Health insurance

Life and disability insurance

401(k) retirement plan

Paid holidays & PTO

Zusammenfassung

Wella Company in New York City (Hybrid – 3 Days Onsite) is seeking a Sr Digital Shelf Specialist to own data, insights, and coordination behind our digital shelf performance across global markets. This hands-on role involves running NielsenIQ relationships, owning KPIs, and partnering with markets to close performance gaps and capture opportunities on the shelf.

You will connect digital shelf data to action, turning content, availability, search, ratings, and pricing signals into concrete market

Qualifikationen

• 3+ years of experience in eCommerce, digital shelf, category/content management, retail analytics, or a comparable data-and-insights coordination role.
• Hands-on experience with digital shelf or retail analytics platforms; direct NielsenIQ experience (Brandbank / Digital Shelf) is strongly preferred.
• Strong data fluency; able to turn performance data into clear, prioritized actions.
• Excellent communication and training skills; able to make complex data accessible to non-specialists.
• Experience in beauty, CPG, or a fast-moving consumer business is preferred.
• Analytical thinker with strong problem-solving skills and sound judgment.
• Business-minded, detail-oriented, and process-driven.

Aufgaben

• Own the day-to-day relationship with NielsenIQ, including support requests, issue resolution, and platform adoption.
• Manage digital shelf KPIs across content, availability, search visibility, ratings & reviews, and pricing and maintain it as the single source of truth across markets.
• Evaluate performance trends and recommend corrective actions and growth opportunities across markets
• Translate digital shelf data into clear insights and actionable recommendations for market teams.
• Partner with market teams to improve digital shelf performance and address identified gaps.
• Consult with market teams on KPI performance and recommend actions to improve results
• Serve as a subject matter expert and trusted advisor on digital shelf performance, tools, and best practices
• Coordinate follow-up actions and help drive accountability across markets.
• Deliver onboarding and training on digital shelf tools, standards, and KPIs.
• Own recurring digital shelf reporting for markets and global stakeholders.
• Maintain reporting templates, dashboards, and scorecards to ensure consistent performance tracking.
• Guide markets in building digital shelf capabilities and improving execution through data-driven recommendations.

Kenntnisse

NielsenIQ

Tools

NielsenIQ

Jobbeschreibung

Wella Company in New York City (Hybrid – 3 Days Onsite) is seeking a Sr Digital Shelf Specialist to own data, insights, and coordination behind our digital shelf performance across global markets. This hands-on role involves running NielsenIQ relationships, owning KPIs, and partnering with markets to close performance gaps and capture opportunities on the shelf.

You will connect digital shelf data to action, turning content, availability, search, ratings, and pricing signals into concrete market