Senior Digital Product Owner — Guest Experience

PageUp People Limited; Orlando (FL); On-site; USD 120,000 - 160,000; Full time

Job summary

Universal Orlando is seeking a Manager, Digital Product Owner to lead digital product initiatives across Guest and Team Member experiences, including mobile and web apps. You will partner with UXUI, define features, manage backlog, and drive Agile delivery across domestic sites.

The role focuses on MarTech integration (AEP/CDP), roadmap planning, and measuring success of enhancements to support an evolving guest experience.

Qualifications

• Experience with personalization and MarTech platforms (Adobe AEP, RTCDP) preferred.
• Strong executive communication and stakeholder management skills.
• Proven ability to define and execute strategic digital initiatives in an Agile environment.

Responsibilities

• Define product strategy, planning and lifecycle from concept to delivery and implementation.
• Manage product backlog, write user stories, and collaborate with UXUI and delivery teams.
• Lead cross-functional collaboration to align product goals with business capabilities.

Skills

MarTech

Executive communication

Agile delivery

Stakeholder management

Education

Bachelor's degree (Business/Technology)

Tools

Adobe AEP

RTCDP

Job description

Universal Orlando is seeking a Manager, Digital Product Owner to lead digital product initiatives across Guest and Team Member experiences, including mobile and web apps. You will partner with UXUI, define features, manage backlog, and drive Agile delivery across domestic sites.

The role focuses on MarTech integration (AEP/CDP), roadmap planning, and measuring success of enhancements to support an evolving guest experience.