Senior Digital Merchandising Manager: AI-Driven Growth

Sony Playstation; San Mateo (CA); Hybride; USD 118 000 - 177 000; Plein temps

Avantages offerts par ce poste

Medical insurance

Dental insurance

Vision insurance

401(k) match

Paid time off

Wellness program

Employee discounts

Résumé du poste

Sony Interactive Entertainment is seeking a Digital Merchandising Manager in San Mateo, CA (hybrid) to drive data-backed merchandising strategies across console, web and mobile storefronts. You will partner with Planning & Finance, leverage AI insights and experiments to improve customer experiences and revenue performance, and collaborate with global teams.

The role requires 5+ years in a global DTC or e-commerce setting, strong analytics, and a passion for gaming.

Qualifications

• 5+ years in a global direct-to-consumer digital or e-commerce business with knowledge of games monetization and live services.
• Experience using data, analytics and AI-generated insights to inform commercial decisions and optimize customer experiences.
• Strong interpersonal and time management skills.
• Ability to translate forecasts into merchandising strategies and collaborate with cross-functional teams.

Responsabilités

• Partner with Planning & Finance to translate forecasts into merchandising strategies across console, web and mobile storefronts.
• Monitor performance, customer behavior and AI signals to adjust campaigns, placements and content for maximum engagement and commercial impact.
• Leverage AI-powered insights to identify opportunities, prioritize actions and dynamically optimize storefront experiences.
• Design and execute data-driven experiments using AI insights to validate hypotheses and improve customer experiences.
• Review performance data daily, weekly and monthly to convert insights into actionable optimization.
• Develop and adhere to best practices with wider Store teams to drive continuous improvement.

Connaissances

Data analytics

AI insights

Cross-functional collaboration

Customer experience focus

Analytical mindset

Problem solving

Time management

Attention to detail

Formation

Bachelor's degree in related field

Description du poste

Sony Interactive Entertainment is seeking a Digital Merchandising Manager in San Mateo, CA (hybrid) to drive data-backed merchandising strategies across console, web and mobile storefronts. You will partner with Planning & Finance, leverage AI insights and experiments to improve customer experiences and revenue performance, and collaborate with global teams.

The role requires 5+ years in a global DTC or e-commerce setting, strong analytics, and a passion for gaming.