Senior Digital Customer Data & Engagement Lead

KFC; Irvine (CA); On-site; USD 150,000 - 180,000; Full time

Job summary

KFC in Irvine, CA seeks a Sr Associate Manager, Digital - Customer Data & Engagement Solutions. The role focuses on connecting customer data, identity, decisioning, and activation across CRM, loyalty, and personalization, turning complex requirements into scalable solutions.

You will collaborate with data engineering, analytics, lifecycle, product and agencies to create repeatable patterns and production-ready capabilities.

Responsibilities

• Owns the connection between customer data, identity, decisioning, and activation across CRM, lifecycle, loyalty and personalization.
• Partners across Data Engineering, Middleware, Analytics, Lifecycle, Loyalty, Product and agencies to establish repeatable patterns and reliable production capability.

Job description

KFC in Irvine, CA seeks a Sr Associate Manager, Digital - Customer Data & Engagement Solutions. The role focuses on connecting customer data, identity, decisioning, and activation across CRM, loyalty, and personalization, turning complex requirements into scalable solutions.

You will collaborate with data engineering, analytics, lifecycle, product and agencies to create repeatable patterns and production-ready capabilities.