Senior DevSecOps Solutions Engineer - IaC & Migrations

GitLab Inc.; Stati Uniti; Remoto; USD 140.000 - 211.000; Tempo pieno

Vantaggi offerti da questo lavoro

Flexible Paid Time Off

Team Member Resource Groups

Equity Compensation & Employee Stock

Growth and Development Fund

Parental Leave

Descrizione del lavoro

GitLab Inc. is seeking a Senior Professional Services Engineer to deliver installation, migration, training, and advisory services across GitLab capabilities.

You will manage large reference architectures, lead migrations to GitLab SaaS or self-managed deployments, and guide projects with Infrastructure as Code and Configuration as Code practices. You will partner with Engagement Managers to ensure consistent outcomes, mentor junior engineers, and operate in a remote, largely asynchronous

Competenze

• Professional exposure with one or more infrastructure as code or configuration as code technologies such as Terraform, Ansible, Packer, Puppet, or Chef.
• Professional exposure with two or more cloud providers such as AWS, GCP, or Microsoft Azure.
• This role has a location requirement - Charlotte, NC or nearby - on site at the Customer location in Charlotte, 5 days a week.
• Experience using, deploying, or configuring GitLab, including a solid understanding of Git and source control workflows.
• Experience delivering customer-facing services such as installation, migration, training, and advisory engagements across GitLab's feature set.
• Proven ability to independently manage one or more projects and to lead and provide direction to other Professional Services Engineers on complex engagements.
• Strong communication skills in English, written and verbal, with the ability to provide clear status updates and build consensus with peers and customers in a remote, largely asynchronous environment.
• Demonstrated ability to take a solution-oriented approach by identifying root causes, proposing options and tradeoffs, and driving issues to resolution while balancing multiple customer engagements in a fast-paced environment.
• Demonstrated ability to work effectively in a fully remote organization by communicating clearly in writing, documenting decisions, collaborating asynchronously across time zones, and working in ways consistent with GitLab's values.

Mansioni

• Deliver GitLab Professional Services engagements, including installation, migration, training, and advisory services across GitLab capabilities.
• Plan and execute deployments ranging from single-node Omnibus installations to large reference architectures using Infrastructure as Code and Configuration as Code practices.
• Lead migrations from multiple source systems to GitLab SaaS or self-managed GitLab, helping customers adopt secure, reliable workflows.
• Partner with Engagement Managers and Project Managers to improve delivery consistency, remove friction, and continuously refine delivery processes.
• Serve as a trusted technical advisor for customers, translating goals and constraints into practical implementation plans and clear next steps.
• Interface with GitLab's product and engineering teams to unblock customer outcomes and share feedback that helps improve GitLab features and services.
• Mentor Associate and Intermediate Professional Services Engineers, providing technical guidance, helping remove blockers, and supporting increased autonomy.
• Manage and deliver multiple customer engagements at once, either as the primary engineer or as a lead providing oversight and direction to other engineers.

Conoscenze

Infrastructure as code

Cloud platforms

Strumenti

Terraform

Ansible

Packer

Puppet

Chef

Descrizione del lavoro

GitLab Inc. is seeking a Senior Professional Services Engineer to deliver installation, migration, training, and advisory services across GitLab capabilities.

You will manage large reference architectures, lead migrations to GitLab SaaS or self-managed deployments, and guide projects with Infrastructure as Code and Configuration as Code practices. You will partner with Engagement Managers to ensure consistent outcomes, mentor junior engineers, and operate in a remote, largely asynchronous