Senior DevOps & Observability Lead | AI‑Powered Platform

Koitecc Solutions; Boston (MA); On-site; USD 107,000 - 261,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

Retirement savings options

Wellness programs

Job summary

CVS Health is seeking a Sr. Manager, Software Engineering - DevOps, Observability & Monitoring to lead platform engineering initiatives for scalable, reliable, and secure development. You will build and lead a high-performing team responsible for cloud-native platforms, DevOps maturity, and proactive observability.

The ideal candidate is hands-on with cloud architectures, SRE, and strategic transformation, guiding enterprise-wide reliability governance and security integrations.

Qualifications

• 5+ years in software engineering, SRE, or production engineering in large-scale distributed systems.
• Hands-on with AIOps or intelligent monitoring platforms, including anomaly detection and event correlation.
• Experience with observability tools such as AppDynamics, Grafana, Prometheus, and Splunk.
• Strong expertise in cloud platforms (AWS, Azure, or GCP), cloud-native architectures (Kubernetes, containers, microservices), and CI/CD pipelines (GitHub Actions, Jenkins).
• Experience with Infrastructure as Code (Terraform, AWS CloudFormation, or GCP Deployment Manager).
• Proficiency in Python, Java, or Go.
• Proven track record of improving operational metrics (SLAs, CSAT, resolution time).
• Experience with GenAI and automation tools such as OpenAI, Copilot, Gemini, Claude, and MCP.

Responsibilities

• Lead, mentor, and grow a team of software engineers and SRE/DevOps engineers.
• Drive adoption of AIOps for predictive monitoring and automated root cause analysis.
• Architect and implement scalable observability frameworks across metrics, logs, traces, and events.
• Drive CI/CD, IaC, and GitOps practices across teams.
• Improve system reliability through incident management and postmortems.
• Architect cloud solutions across AWS/Azure/GCP and manage containerization with Docker and Kubernetes.

Skills

AIOps/intelligent monitoring

Observability tools

Cloud platforms (AWS/Azure/GCP)

Kubernetes/containers

CI/CD pipelines

Infrastructure as Code

Programming languages (Python/Java/Go)

OpenTelemetry

Education

Bachelor's degree in Computer Science/Engineering

Tools

AppDynamics

Grafana

Prometheus

Splunk

Terraform

AWS CloudFormation

GCP Deployment Manager

Job description

CVS Health is seeking a Sr. Manager, Software Engineering - DevOps, Observability & Monitoring to lead platform engineering initiatives for scalable, reliable, and secure development. You will build and lead a high-performing team responsible for cloud-native platforms, DevOps maturity, and proactive observability.

The ideal candidate is hands-on with cloud architectures, SRE, and strategic transformation, guiding enterprise-wide reliability governance and security integrations.