Senior DevOps Engineer

City of New York; Brooklyn (AL); On-site; USD 110,000 - 160,000; Full time

Job summary

City of New York’s Office of Technology and Innovation seeks a Senior DevOps Engineer to modernize, scale, and secure critical digital backend systems in Brooklyn. You will bridge development and operations, automate core processes, and ensure reliable civic tech delivery for millions of New Yorkers and thousands of businesses.

You will design cloud/hybrid infrastructure, build CI/CD pipelines, manage containerized services, and implement comprehensive monitoring and security across

Qualifications

• Master's degree with 3 years IT experience in applications development or systems development.
• Bachelor's degree with 4 years IT experience as described above.
• High school diploma with 6 years IT experience; some supervisory experience preferred.

Responsibilities

• Design, build, and maintain scalable cloud and hybrid infrastructure.
• Establish CI/CD pipelines with Azure DevOps or GitHub for secure deployments.
• Architect containerized environments using Docker and cloud services (ECS, EKS, AKS).
• Implement logging, monitoring, and alerting (Dynatrace, Elastic, Grafana, CloudWatch, Azure Monitor).
• Develop pipelines for security scanning and vulnerability management.
• Lead automated provisioning, patching, and upgrades of cloud databases and apps.
• Maintain configurations, secrets, and certificates.
• Collaborate with software, security, and product teams to foster DevOps culture and mentor junior engineers.
• Drive rapid prototyping of AI models and MCP servers for POCs.

Education

Master's degree in Computer Science or related field

Bachelor's degree in Computer Science or related field

Four-year high school diploma with IT experience

Tools

Terraform

Ansible

CloudFormation

Azure DevOps

GitHub

Docker

Amazon ECS

Amazon EKS

Azure AKS

Dynatrace

Elastic

Grafana

CloudWatch

Azure Monitor

ScienceLogic

Model Context Protocol (MCP)

Job description

Job Description

The Office of Technology and Innovation (OTI) leverages technology to drive opportunity, improve public safety, and help run better across New York City. From delivering affordable broadband to protecting against cybersecurity threats and building digital government services, OTI is at the forefront of how the city delivers for New Yorkers in the 21st century. At OTI, we offer great benefits, and the chance to work on projects that have a meaningful impact on millions of people. You'll have the opportunity to work with cutting- edge technology and collaborate with other passionate professionals who share your drive and commitment to making a difference through technology.

OTI seeks an experienced and forward-thinking Senior DevOps Engineer to drive the modernization, scalability, and security of the city's critical digital infrastructure. In this role, you will bridge the gap between development and operations, automating core processes to ensure the seamless delivery of civic technology solutions that serve millions of New Yorkers and thousands of businesses daily.

Responsibilities

• Design, build, and maintain scalable cloud and hybrid infrastructure using tools such as Terraform, Ansible, or CloudFormation.


• Design, build, and maintain robust CI/CD pipelines (e.g., Azure DevOps, GitHub) to ensure fast, secure, and reliable software deployments.


• Architect and manage containerized environments utilizing Docker and containerized cloud services (e.g., Amazon ECS, Amazon EKS, Azure AKS) to support microservices.


• Implement comprehensive logging, monitoring, and alerting systems (e.g., Dynatrace, Elastic, Grafana, AWS CloudWatch, Azure Monitor, ScienceLogic) to ensure high availability and proactive issue resolution.


• Develop, integrate, and maintain pipelines that automate security scanning and vulnerability management.


• Lead the automated provisioning, patching, and version upgrades of cloud databases and containerized applications to ensure high availability, security, and peak performance.


• Maintain application configuration, secrets, and certificates.


• Partner closely with software engineering, security, and product teams to foster a DevOps culture, providing technical leadership and mentoring junior engineers.


• Drive rapid prototyping, validation, and deployment of cutting- edge AI models, Model Context Protocol (MCP) servers and Proofs of Concept (POCs) to evaluate technical feasibility and accelerate business innovation.


• Perform special projects and initiatives as assigned.

HOURS/SHIFT

Day - Due to the technical duties of this position in a 24/7 operation, candidate may be required to work overtime and/or various shifts such as weekends and/or nights/evenings.

WORK LOCATION

Brooklyn, NY

COMPUTER SYSTEMS MANAGER - 1005D

Qualifications

1. A master's degree in computer science from an accredited college or university and three (3) years of progressively more responsible, full- time, satisfactory experience in Information Technology (IT) including applications development, systems development, data communications and networking, database administration, data processing, or user services. At least eighteen (18) months of this experience must have been in an administrative, managerial or executive capacity in the areas of applications development, systems development, data communications and networking, database administration, data processing or in the supervision of staff performing these duties; or
2. A baccalaureate degree from an accredited college or university and four (4) years of progressively more responsible, full- time, satisfactory experience as described in "1" above; or
3. A four- year high school diploma or its educational equivalent, and six (6) years of progressively more responsible, full- time, satisfactory experience as described in "1" above; or
4. A satisfactory combination of education and experience equivalent to "1", "2" or "3" above. However, all candidates must have at least a four- year high school diploma or its educational equivalent and must possess at least three (3) years of experience as described in "1" above, including the eighteen (18) months of administrative, managerial, executive or supervisory experience as described in "1" above.
In the absence of a baccalaureate degree, undergraduate credits may be substituted for a maximum of two (2) years of the required experience in IT on the basis of 30 semester credits for six (6) months of the required experience. Graduate credits in computer science may be substituted for a maximum of one (1) year of the required experience in IT on the basis of 30 graduate semester credits in computer science for one (1) year of the required IT experience. However, undergraduate and/or graduate credits may not be substituted for the eighteen (18) months of experience in an administrative, managerial, executive, or supervisory capacity as described in "1" above.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

OTI participates in E-Verify