Technical Lead

Triwill Group; Somerville (NJ); On-site; USD 120,000 - 175,000; Full time

Job summary

The Office of Technology and Innovation (OTI) in Brooklyn, NY, seeks a hands-on Computer Systems Manager to lead Java-based applications and deliver mission-critical city services.

You will architect AI-driven workflows, apply MCP and RAG tooling, automate DevOps tasks, and integrate cloud-native services, working closely with product owners and cross-functional teams to deliver solutions on time in a 24/7 operation.

Qualifications

• Master's degree in Computer Science with progressively responsible IT experience.
• Alternative: Bachelor's degree with 4+ years of IT experience as described.
• Alternative: High school diploma with 6+ years of IT experience and related supervision experience.

Responsibilities

• Provide technical leadership in a Java-based environment.
• Architect and implement AI-driven solutions including agentic AI workflows.
• Lead automation of DevOps tasks to improve deployment reliability and speed.
• Integrate cloud-native services and AI tooling into existing applications.
• Collaborate with product owners and cross-functional teams to gather requirements and deliver on time.
• Demonstrate hands-on experience with automation, AI components, and end-to-end delivery.

Skills

Java

AI/Automation

DevOps

Cloud services

Collaboration

Education

Master's degree in Computer Science

Bachelor's degree + 4 years IT experience

High school diploma + 6 years IT experience

Tools

Model Context Protocol (MCP)

Retrieval-Augmented Generation (RAG)

Cloud platforms (AWS/Azure)

Job description

Description

The Office of Technology and Innovation (OTI) leverages technology to drive opportunity, improve public safety, and help government run better across New York City. From delivering affordable broadband to protecting against cybersecurity threats and building digital government services, OTI is at the forefront of how the city delivers for New Yorkers in the 21st century. Follow us on social media @NYCOfficeofTech, and visit www.nyc.gov/oti to learn more.

At OTI, we offer great benefits, and the chance to work on projects that have a meaningful impact on millions of people. You'll have the opportunity to work with cutting‑edge technology and collaborate with other passionate professionals who share your drive and commitment to making a difference through technology.

OTI is seeking a highly skilled Technical Lead to deliver mission‑critical City applications to our constituents and City agencies while leveraging modern engineering practices, automation, and AI‑driven capabilities. This role is ideal for a hands‑on technologist who thrives in a fast‑paced environment and is passionate about leveraging automation and AI to deliver value to our customers.

Responsibilities will include but not limited to:

• Provide technical leadership in our Java‑based environment, ensuring best practices in custom application development.
• Architect and implement AI‑driven solutions, including agentic AI systems that autonomously execute workflows and optimize City operations.
• Apply AI‑adjacent and core AI tools such as Model Context Protocol (MCP) and Retrieval‑Augmented Generation (RAG) to real‑world workflows and City use cases.
• Lead initiatives to automate DevOps tasks, improving deployment efficiency, reliability, and developer productivity.
• Integrate cloud‑native services, AI tooling, and automation frameworks into existing applications and platforms.
• Collaborate with product owners, project managers, and cross‑functional teams to gather requirements and deliver solutions on time.
• Demonstrate hands‑on experience implementing automation, AI components, agentic behaviors, cloud services, and custom development end‑to‑end.
• Oversee special projects and initiatives assigned.

HOURS/SHIFT

Day - Due to the necessary technical duties of this position in a 24/7 operation, candidate may be required to work various shifts such as weekends and/or nights/evenings.

WORK LOCATION

Brooklyn, NY

If you have a disability and need a reasonable accommodation during the application process, please contact the Disability Services Facilitator at [e-mail] or [phone]. Please do not send your application or resume to this email address.

OTI participates in E-Verify

COMPUTER SYSTEMS MANAGER - 1005D

Qualifications

• 1. A master's degree in computer science from an accredited college or university and three (3) years of progressively more responsible, full‑time, satisfactory experience in Information Technology (IT) including applications development, systems development, data communications and networking, database administration, data processing, or user services. At least eighteen (18) months of this experience must have been in an administrative, managerial or executive capacity in the areas of applications development, systems development, data communications and networking, database administration, data processing or in the supervision of staff performing these duties; or
• 2. A baccalaureate degree from an accredited college or university and four (4) years of progressively more responsible, full‑time, satisfactory experience as described in "1" above; or
• 3. A four‑year high school diploma or its educational equivalent, and six (6) years of progressively more responsible, full‑time, satisfactory experience as described in "1" above; or
• 4. A satisfactory combination of education and experience equivalent to "1", "2" or "3" above. However, all candidates must have at least a four‑year high school diploma or its educational equivalent and must possess at least three (3) years of experience as described in "1" above, including the eighteen (18) months of administrative, managerial, executive or supervisory experience as described in "1" above. In the absence of a baccalaureate degree, undergraduate credits may be substituted for a maximum of two (2) years of the required experience in IT on the basis of 30 semester credits for six (6) months of the required experience. Graduate credits in computer science may be substituted for a maximum of one (1) year of the required experience in IT on the basis of 30 graduate semester credits in computer science for one (1) year of the required IT experience. However, undergraduate and/or graduate credits may not be substituted for the eighteen (18) months of experience in an administrative, managerial, executive, or supervisory capacity as described in "1" above.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.