Senior Desktop Engineering & Field Ops Lead

Andersen Corporation; Oak Park Heights (MN); On-site; USD 111,000 - 172,000; Full time

Benefits offered by this job

Profit sharing

401(k) plan

Medical/Dental/Vision

Paid time off

Paid parental leave

Career growth opportunities

Job summary

Andersen Corporation seeks an experienced IT leader to head Enterprise Desktop Engineering and Field Operations. You will build and mentor a distributed team delivering secure, scalable end-user computing solutions, aligned with business priorities.

Responsibilities include roadmaps, resource planning, partnerships with stakeholders, and continuous improvement, while ensuring reliability and customer satisfaction in a large enterprise environment.

Qualifications

• Experience leading and developing technical teams in a large enterprise.
• Strong coaching, mentoring, and employee development skills.
• Excellent communication and stakeholder management abilities.

Responsibilities

• Lead, coach, and develop a geographically distributed Desktop Engineering and Field Operations team.
• Set goals, priorities and performance expectations; empower results.
• Partner with business and tech leaders to align services with needs.
• Guide endpoint strategy, device management, and OS standards.
• Oversee end-user computing services, ensuring reliability and service improvement.
• Manage vendor relationships and contracts; drive continuous improvement.

Skills

Leadership

Coaching & mentoring

Stakeholder management

Strategic planning

Communication

Change management

Team development

Education

Bachelor's degree in IT/CS/Business

Tools

Intune

MECM

Microsoft 365

Job description

Andersen Corporation seeks an experienced IT leader to head Enterprise Desktop Engineering and Field Operations. You will build and mentor a distributed team delivering secure, scalable end-user computing solutions, aligned with business priorities.

Responsibilities include roadmaps, resource planning, partnerships with stakeholders, and continuous improvement, while ensuring reliability and customer satisfaction in a large enterprise environment.