Senior Desktop Engineer for IT Support & Automation

Faith Technologies Inc; Menasha (WI); On-site; USD 85,000 - 110,000; Full time

Job summary

Faith Technologies Inc. seeks aDesktop Engineer to support M365, Teams and Intune, while designing Windows client architecture and deploying software via PDQ. The role emphasizes customer service, issue resolution, SME guidance, and on-call coverage.

Qualified candidates have an Associate Degree in IT and 8+ years in an IT service or support role, with ability to travel 15% and flexible hours. This is a full-time position in a dynamic technology environment.

Qualifications

• Education: Associate Degree in Information Technology.
• Experience: 8+ years in an IT service or support role.
• Travel: 15%.
• Work Schedule: 7 AM–5 PM, Monday–Friday; flexible schedule required.

Responsibilities

• Provides support for the M365 suite and administers Microsoft Teams and Intune.

Skills

Attention to detail

Customer service

Oral and written communication

Following procedures

PowerShell

Mentoring

Documentation

Education

Associate Degree in Information Technology

Tools

PDQ

Microsoft Intune

PowerShell

Job description

Faith Technologies Inc. seeks aDesktop Engineer to support M365, Teams and Intune, while designing Windows client architecture and deploying software via PDQ. The role emphasizes customer service, issue resolution, SME guidance, and on-call coverage.

Qualified candidates have an Associate Degree in IT and 8+ years in an IT service or support role, with ability to travel 15% and flexible hours. This is a full-time position in a dynamic technology environment.