Senior Designer & Design Lead, Flooring Retail

Floor & Decor Holdings Inc.; Indianapolis (IN); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Bonus opportunities

401k match

Insurance plans

Paid vacation

Volunteer time off

Job summary

Floor & Decor Sr. Designer leads our design team and provides a seamless start-to-finish consultative design service, building lasting relationships and brand loyalty with customers.

This role meets with customers, educates on project requirements, and creates a design concept aligned with personal style, lifestyle, and budget. The position requires design education or equivalent experience, strong communication, and proficiency with design tools.

Qualifications

• Design education (BA or AA in Interior Design)
• 6 years interior design experience in lieu of design education
• Combination of education and experience equal to 6 years
• Prior retail/sales experience preferred
• Knowledge of hard surface flooring is a plus
• Proficient in basic mathematical skills
• Must be self-motivated and able to multi-task in a fast-paced environment
• Excellent verbal, written, and interpersonal skills
• Basic computer knowledge, including Microsoft Office suite
• Internal candidates must have 24 months of experience in a Floor & Decor Designer position

Responsibilities

• Proven ability to build and maintain lasting relationships with residential and professional customers in the industry
• Greet store customers in a helpful manner and supports store design walk-in needs
• Schedule design appointments for existing and potential customers, while developing clientele through networking and referrals, as well as leads generated within the store
• Providing tile, wood, stone and accessories advice to homeowners, interior designers, and builders for both residential and commercial projects.
• Design and sell complete, functional and aesthetically appealing solutions
• Manage multiple, simultaneous customer projects through all phases with a high level of accuracy, timeliness and follow-up including consistent and concise communication to customers and others.
• Proficient and consistent use of company communication tools and emails are required
• Collaborate, partner and communicate with store leadership and employees to manage projects from inquiry to installation, and achieve sales and other goals
• Enthusiastically support all company initiatives and goals by modeling and coaching best practices with store employees
• Engage in current and emerging design trends in your market
• Responsible for understanding and utilizing design applications i.e.; Salesforce, proprietary Online Design Appointment Scheduler, MyProject
• Participate in local professional affiliation like ASID, NKBA
• Perform other duties as assigned

Skills

Interior design

Retail experience

Customer service

MS Office

Communication skills

Self-motivated

Education

BA or AA in Interior Design

6 years interior design experience

Tools

Salesforce

MyProject

Microsoft Office

Job description

Floor & Decor Sr. Designer leads our design team and provides a seamless start-to-finish consultative design service, building lasting relationships and brand loyalty with customers.

This role meets with customers, educates on project requirements, and creates a design concept aligned with personal style, lifestyle, and budget. The position requires design education or equivalent experience, strong communication, and proficiency with design tools.