Senior Dental Revenue Cycle & Collections Specialist

UCSF Career Site; San Francisco (CA); Vor Ort; USD 65.000 - 90.000; Vollzeit

Zusammenfassung

UCSF Dental Center is seeking a Senior Collections Representative to join the Dental Center Billing Office. The role supports all aspects of the revenue cycle including claim submission, accounts receivable, denials, patient billing inquiries, and payment allocation.

A focus on process improvement ensures compliant and thorough collections of professional fees. Required experience includes insurance follow-up, strong communication, and proficiency with MS Excel, Word, and Outlook.

Qualifikationen

• Requires at least 1 year of Insurance Follow up experience.
• Graduation from high school or GED and five years of experience (including two years in collections investigation) or equivalent.
• Able to communicate effectively (oral and written).
• Experience with MS Excel, Word and Outlook.
• Strong time management and ability to meet deadlines.
• Ability to work independently or as part of a team.
• Capable of meeting productivity and quality standards.
• Positive attitude and excellent customer service skills.
• Proven ability to coach and mentor staff for optimal results.
• Ability to set priorities and objectives.
• Demonstrates ability to perform all aspects of billing and follow-up with high quality.
• Excellent attendance record.

Aufgaben

• Assist with all aspects of the revenue cycle.
• Support claim submission and accounts receivable processes.
• Handle denials and patient billing inquiries.
• Prepare correspondence and allocate payments.
• Participate in process improvements for compliant collections of professional fees.

Kenntnisse

Communication skills

Time management

Customer service

Teamwork

Quality focus

Ausbildung

High school diploma or GED

Bachelor's degree or equivalent experience

Tools

EPIC (Apex) system

PeopleSoft

Microsoft Excel

Microsoft Word

Outlook

Jobbeschreibung

UCSF Dental Center is seeking a Senior Collections Representative to join the Dental Center Billing Office. The role supports all aspects of the revenue cycle including claim submission, accounts receivable, denials, patient billing inquiries, and payment allocation.

A focus on process improvement ensures compliant and thorough collections of professional fees. Required experience includes insurance follow-up, strong communication, and proficiency with MS Excel, Word, and Outlook.