Senior Dental Practice Operations Leader

Chestnut Dental; Needham (MA); On-site; USD 95,000 - 110,000; Full time

Job summary

Chestnut Dental in Needham, MA seeks a Practice Manager to lead day-to-day operations, drive production, and ensure exceptional patient care. You will oversee administrative and clinical staff, optimize scheduling, and partner with leaders to meet regulatory and organizational standards.

The role emphasizes operational leadership, performance management, and fostering a positive workplace culture to support doctors and patients.

Qualifications

• Seven years of dental management experience required.
• Experience with dental software and workflows.
• Project management experience strongly preferred.
• Strong understanding of dental office workflows, billing, and compliance.
• Exceptional organizational and time management skills.
• Ability to manage multiple priorities simultaneously.
• Strong decision-making and problem-solving abilities.
• Demonstrated ability to lead by example.
• Ability to positively influence culture, morale, and team performance.
• Excellent communication and interpersonal skills.

Responsibilities

• Oversee daily administrative and clinical operations, ensuring efficient workflows and patient experiences.
• Manage patient scheduling to maximize productivity and resource utilization.
• Monitor daily metrics and prepare weekly reports for strategy.
• Lead projects to support practice growth and initiatives.
• Oversee office financial performance, expenses, and supply management.
• Provide hands-on leadership to administrative and clinical teams.
• Coordinate with HR on staffing, training, compliance, and performance management.
• Conduct performance assessments to ensure accuracy and development.
• Lead daily huddles and staff meetings for communication and accountability.
• Lead doctor meetings to review performance and align goals.
• Ensure regulatory compliance with HIPAA, OSHA, and dental board requirements.
• Monitor production, collections, and schedule efficiency.

Skills

Dental practice management

Open Dental

Project management

Dental office workflows

Billing and compliance

Organizational skills

Time management

Decision making

Leadership

Communication

Education

Seven years of dental management experience (clinical and administrative)

Tools

Open Dental

Job description

Chestnut Dental in Needham, MA seeks a Practice Manager to lead day-to-day operations, drive production, and ensure exceptional patient care. You will oversee administrative and clinical staff, optimize scheduling, and partner with leaders to meet regulatory and organizational standards.

The role emphasizes operational leadership, performance management, and fostering a positive workplace culture to support doctors and patients.