Dental Practice Operations Leader

42 North Dental; Newton (MA); On-site; USD 47,000 - 50,000; Full time

Job summary

42 North Dental in the Boston area seeks an Office/Practice Manager to partner with the Dental Director and drive growth and patient care excellence. You will oversee day-to-day operations and ensure strong patient service, while supporting a steady flow of new patients.

In this role you will coordinate schedules, direct workflow for staff, handle human resources including hiring and training, manage accounts receivable, and report on practice metrics to improve performance.

Qualifications

• Minimum two years of experience managing a dental practice.
• Exceptional communication and customer service skills.
• Superior interpersonal skills.
• Thrives in a team-based environment.
• Displays a high degree of professionalism.
• Dedicated to being a true leader in the office.

Responsibilities

• Primary contact and resource for doctors in the practice
• Review and maintain schedules for productivity
• Treatment planning and coordinating to promote high case acceptance
• Provide workflow direction for auxiliary staff
• Human Resources, including hiring, training, performance management, and dismissal
• Accounts receivable, including patient pay and insurance
• Reporting, interpreting, and responding to practice metrics to improve office performance
• Interact with home office to communicate office needs and successes
• Perform other related job duties as assigned

Skills

Dental practice management

Communication skills

Team leadership

Professionalism

Job description

42 North Dental in the Boston area seeks an Office/Practice Manager to partner with the Dental Director and drive growth and patient care excellence. You will oversee day-to-day operations and ensure strong patient service, while supporting a steady flow of new patients.

In this role you will coordinate schedules, direct workflow for staff, handle human resources including hiring and training, manage accounts receivable, and report on practice metrics to improve performance.