Senior Dental Front Desk Specialist

Columbia University Irving Medical Center; New York (NY); On-site; USD 33,000 - 46,000; Full time

Job summary

The Senior Dental Receptionist at Columbia University Irving Medical Center provides administrative and front-desk support for the dental clinic. Responsibilities include scheduling, patient assistance, payment processing, and accurate recordkeeping in EPIC.

Qualifications include 2 years of college or secretarial training with 1–2 years related experience; a Bachelor's degree is desirable. Bilingual English/Spanish is a plus, and confidentiality is essential.

Qualifications

• Two years of college or secretarial training plus 1–2 years related experience.
• Bachelor’s degree is desirable; bilingual English/Spanish is a plus.
• Experience with clinic scheduling, charting, and billing systems.

Responsibilities

• Complete patient check-in and check-out procedures.
• Review and discuss treatment plans with patients and post payments in EPIC.
• Verify insurance eligibility and review billing information in EPIC.
• Schedule appointments and referrals in EPIC and manage changes.
• Provide patient reception and respond to inquiries.
• Maintain accurate patient demographic and financial records.

Skills

Communication skills

People skills

Confidentiality

Follow-through

Education

Two-year college

Bachelor's degree desired

Tools

EPIC

Billing software

Job description

The Senior Dental Receptionist at Columbia University Irving Medical Center provides administrative and front-desk support for the dental clinic. Responsibilities include scheduling, patient assistance, payment processing, and accurate recordkeeping in EPIC.

Qualifications include 2 years of college or secretarial training with 1–2 years related experience; a Bachelor's degree is desirable. Bilingual English/Spanish is a plus, and confidentiality is essential.