Senior Delivery Manager

Jobtailor; California (MO); Hybrid; USD 120,000 - 180,000; Full time

Job summary

Jobtailor is seeking an experienced Delivery Manager to own end-to-end partner implementations in the United States. You will drive delivery across product, engineering, compliance, and go-to-market teams, coordinating with external partners to ensure successful integration of APIs, payments flows, and platform capabilities.

You will manage multiple workstreams, translate business goals into actionable plans, build timelines, report status, and mitigate delivery risks.

Qualifications

• 7+ years of experience in technical delivery management, program management, or complex integration delivery.
• Meaningful experience in payments, fintech, or financial services.
• Ability to manage multiple concurrent, multi-stakeholder implementation projects with a structured and analytical approach.
• Strong understanding of payments infrastructure, including payment processing, card networks, ACH, and related systems.
• Experience working directly with external partners or clients during technical implementations.
• Ability to navigate technical discussions with engineering teams and commercial conversations with partner stakeholders.

Responsibilities

• Own end-to-end delivery of partner implementations
• Ensure brand partners have a seamless experience throughout the delivery lifecycle
• Manage multiple concurrent implementation workstreams
• Coordinate across internal teams and external partners
• Own technical relationships with partners
• Lead delivery of new features, capabilities, and product expansions for existing partner programs
• Translate partner and business goals into project plans, milestones, dependencies, and success criteria
• Manage initiatives from initial scoping through testing, launch, and post-launch stabilization
• Build and maintain delivery timelines and status reporting
• Serve as primary delivery point of contact for partner stakeholders and internal teams
• Align product, engineering, compliance, and go-to-market functions to meet milestones
• Build trusted relationships with partner teams and internal leadership
• Work with Lead Solutions Engineers to define integration scope and troubleshoot technical issues
• Guide partners through APIs, payment processing flows, and operational dependencies
• Develop working understanding of partner systems, e-commerce platforms, and payments ecosystem
• Build and refine delivery processes, frameworks, and reporting
• Leverage AI tools to improve delivery efficiency and champion adoption
• Partner with product and engineering teams on delivery priorities, partner feedback, and scalable integration solutions
• Identify delivery risks, develop mitigation plans, and elevate issues with context and recommended solutions
• Contribute to delivery playbooks and process improvements

Skills

Technical Delivery Management

Payments Infrastructure

API Integration

Stakeholder Communication

Project Management

Tools

AI Tools

Payment Processing Flows

Delivery Frameworks

Status Reporting Tools

Integration Solutions

Job description

"

• Own end-to-end delivery of partner implementations


• Ensure brand partners have a seamless experience throughout the delivery lifecycle


• Manage multiple concurrent implementation workstreams


• Coordinate across internal teams and external partners


• Own technical relationships with partners


• Lead delivery of new features, capabilities, and product expansions for existing partner programs


• Translate partner and business goals into project plans, milestones, dependencies, and success criteria


• Manage initiatives from initial scoping through testing, launch, and post-launch stabilization


• Build and maintain delivery timelines and status reporting


• Serve as primary delivery point of contact for partner stakeholders and internal teams


• Align product, engineering, compliance, and go-to-market functions to meet milestones


• Build trusted relationships with partner teams and internal leadership


• Work with Lead Solutions Engineers to define integration scope and troubleshoot technical issues


• Guide partners through APIs, payment processing flows, and operational dependencies


• Develop working understanding of partner systems, e-commerce platforms, and payments ecosystem


• Build and refine delivery processes, frameworks, and reporting


• Leverage AI tools to improve delivery efficiency and champion adoption


• Partner with product and engineering teams on delivery priorities, partner feedback, and scalable integration solutions


• Identify delivery risks, develop mitigation plans, and elevate issues with context and recommended solutions


• Contribute to delivery playbooks and process improvements

Requirements

• 7+ years of experience in technical delivery management, program management, or complex integration delivery


• Meaningful experience in payments, fintech, or financial services


• Ability to manage multiple concurrent, multi-stakeholder implementation projects with a structured and analytical approach


• Strong understanding of payments infrastructure, including payment processing, card networks, ACH, and related systems


• Experience working directly with external partners or clients during technical implementations


• Ability to navigate technical discussions with engineering teams and commercial conversations with partner stakeholders


• Familiarity with APIs, system integrations, and e-commerce platforms


• Excellent written and verbal communication skills across technical and non-technical audiences


• Ability to present clearly to executive stakeholders


• High level of ownership and ability to proactively drive priorities, unblock teams, and push programs to completion


• Curiosity about AI tools and willingness to explore emerging technologies


• Experience in co-branded credit card programs or card issuing/processing is a plus


• Collaborative mindset, problem-solving approach, and strong attention to detail


• Legally authorized to work in the United States


• Willingness to work from the NYC or SF office 2-3 days a week

Core Competencies

Demonstrates extensive experience in technical delivery management and program management, with a strong focus on payments infrastructure and partner integration. Capable of managing multiple concurrent projects while fostering collaboration across internal teams and external partners.

Highest-signal resume keywords

• Technical Delivery Management


• Payments Infrastructure


• API Integration


• Stakeholder Communication


• Project Management

Hard Skills

• Technical Delivery Management


• Program Management


• Payments Infrastructure


• API Integration


• E-Commerce Platforms


• Payment Processing


• Card Networks


• ACH Systems


• Integration Delivery


• Project Planning

Soft Skills

• Excellent Communication


• Collaborative Mindset


• Problem-Solving Approach


• Attention to Detail


• High Level of Ownership

Industry Keywords

• Fintech


• Financial Services


• Co-Branded Credit Card Programs


• Card Issuing


• Technical Implementations

Tools & Technologies

• AI Tools


• Payment Processing Flows


• Delivery Frameworks


• Status Reporting Tools


• Integration Solutions

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