Senior Delivery Leader — Agile Programs & Strategy

One Call; Bismarck (ND); On-site; USD 140,000 - 190,000; Full time

Job summary

One Call is seeking a Senior Manager Delivery to lead disciplined agile delivery across enterprise-scale programs. You will guide cross-functional teams, own the delivery processes, and model excellence while translating strategy into executable plans for senior leadership.

You will mentor delivery managers, drive flow metrics and continuous improvement, and partner with stakeholders to achieve business and technology outcomes in a dynamic, remote work environment.

Qualifications

• 10+ years of program/delivery management experience leading complex, cross-functional initiatives.
• Proven executive-level communication and stakeholder management.
• Experience with Agile, Lean and Continuous Delivery methodologies and tools; adherence to SDLC, Change Management, and Risk/Security frameworks.
• Experience in healthcare, insurance, or regulated industries is strongly preferred.
• Agile certifications (PgMP, DASSM, SAFe, SPC, or equivalent).
• Experience building or transforming agile program management / delivery management capability.
• Care coordination or claims management knowledge.

Responsibilities

• Lead mission-critical delivery teams dedicated to major business and technology programs.
• Own Disciplined Agile Delivery processes and practices to develop and sustain high-performing delivery teams.
• Teach Disciplined Agile delivery values, patterns, and skills; model delivery excellence across the enterprise.
• Strategic Program Delivery with enterprise and C-suite visibility; manage integrated delivery plan and dashboards; track flow metrics and risk.
• Executive Communication: prepare concise updates for senior leaders; articulate ROI and investment health.
• Delivery Excellence & Flow Metrics: drive agile process improvements and mentor delivery managers to enable common ways of working.

Skills

Delivery leadership

Executive communication

Risk management

Cross-functional leadership

Mentoring & coaching

Education

Bachelor's degree in related field

10+ years program/delivery management

Agile certifications (PgMP, DASSM, SAFe, SPC)

Tools

Disciplined Agile framework

Change Management tools

Job description

One Call is seeking a Senior Manager Delivery to lead disciplined agile delivery across enterprise-scale programs. You will guide cross-functional teams, own the delivery processes, and model excellence while translating strategy into executable plans for senior leadership.

You will mentor delivery managers, drive flow metrics and continuous improvement, and partner with stakeholders to achieve business and technology outcomes in a dynamic, remote work environment.