Senior Defined Benefits Data Scientist & Insights Lead

Conduent, Inc.; Oregon; Hybrid; USD 85,000 - 95,000; Full time

Benefits offered by this job

Health insurance coverage

Dental and vision programs (voluntary)

Life and disability insurance

Retirement savings plan

Paid holidays

PTO / vacation and sick time

Job summary

Conduent, Inc. is seeking a Senior Benefits Administration Services Analyst in Oregon with strong Defined Benefits pension administration and data analysis experience.

You will act as a data SME, ensuring data quality and leading data-intensive initiatives, while partnering with data management teams and clients. You will leverage SQL and advanced Excel to analyze data, support reporting, and drive process improvements across pension administration workflows.

Qualifications

• Experience with Defined Benefits pension administration.
• Knowledge of Defined Benefits plan rules, participant data, eligibility, and pension administration processes.
• Advanced Microsoft Excel skills.
• Minimum 2 years of SQL query execution and development experience.
• Experience with data analysis, data quality, reporting, and issue investigation.
• Experience researching and troubleshooting system, processing, or data issues.
• Experience working with business requirements and process documentation.
• Familiarity with the project lifecycle and project management, including Discovery through Go-Live.
• Strong analytical, problem-solving, and communication skills.
• Ability to work independently with minimal supervision.

Responsibilities

• Serve as a Data Model and Defined Benefits SME, supporting client requirements and pension administration processes.
• Own and monitor data quality, helping ensure accuracy and integrity across Defined Benefits processes.
• Serve as a key stakeholder for data-intensive projects, including Actuarial Valuation.
• Analyze data and operational processes to identify efficiencies, workload reductions, trends, and improvement opportunities.
• Serve as the primary point of contact for reporting needs, providing meaningful insights to internal and external stakeholders.
• Use SQL and advanced Excel to analyze data, investigate discrepancies, validate results, and support reporting.
• Act as a steward for Conduent Data Requirements, partnering with Data Management and other teams.
• Research and resolve escalated issues involving eligibility, participant data, systems, and service delivery.
• Triage system and data issues to confirm adherence to client and business requirements.
• Serve as an SME for client plan rules, requirements, and expectations.
• Lead client and system change initiatives from Discovery through Go-Live, including requirements, testing, implementation, and project coordination.
• Maintain Business Requirements, Administrative Guides, and process documentation, obtaining client sign-off when required.
• Identify system and processing enhancements that improve quality, accuracy, and operational efficiency.
• Perform peer reviews and mentor junior team members.

Skills

Defined Benefits

SQL

Advanced Excel

Data analysis

Data quality

Client communication

Education

Defined Benefits pension administration knowledge

Tools

SQL

Excel

Job description

Conduent, Inc. is seeking a Senior Benefits Administration Services Analyst in Oregon with strong Defined Benefits pension administration and data analysis experience.

You will act as a data SME, ensuring data quality and leading data-intensive initiatives, while partnering with data management teams and clients. You will leverage SQL and advanced Excel to analyze data, support reporting, and drive process improvements across pension administration workflows.