Senior Data Center Reliability Technician

Clutter; Phoenix (AZ); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

401(k)

Healthcare benefits

Employee Assistance Program

Annual merit increases

Paid vacation & holidays

Professional development

Referral program

Job summary

Iron Mountain is seeking a Sr. Critical Facilities Technician for its Data Centers. The role involves supporting 24x7 operations, monitoring critical power and cooling systems, and maintaining facilities to ensure uptime.

You will work with a team to manage tickets, perform limited maintenance, and coordinate access for vendors. Candidates should have 1–3 years in a critical operations environment, strong safety discipline, and excellent attention to detail.

Qualifications

• 1-3 years experience in a data center or critical operations environment.
• Must follow safety procedures and processes.
• Strong attention to detail and multitasking capabilities.

Responsibilities

• Proactively support the safety of the environment and occupants and ensure all safety procedures are followed.
• Monitor critical power, cooling, environment, security and support systems to meet up‑time targets.
• Perform limited maintenance on data center HVAC and related systems.
• Update and close service tickets in the ticketing system.
• Take daily readings of mechanical and electrical equipment and inspect facilities for issues.
• Identify issues and take steps to resolve them.
• Escort vendors and ensure procedures are followed.
• Assist in arranging access and creating work authorisations for internal works or vendors.
• Assist in creating required MOPs.
• Procurement of goods and services through the procurement system.
• Respond to third party reports of issues.

Skills

Attention to detail

Multi-tasking

Organizational skills

Customer service mentality

Safety compliance

Tools

Ticketing system

Job description

Iron Mountain is seeking a Sr. Critical Facilities Technician for its Data Centers. The role involves supporting 24x7 operations, monitoring critical power and cooling systems, and maintaining facilities to ensure uptime.

You will work with a team to manage tickets, perform limited maintenance, and coordinate access for vendors. Candidates should have 1–3 years in a critical operations environment, strong safety discipline, and excellent attention to detail.