Data Center Critical Facilities Technician

Iron Mountain Incorporated; Phoenix (AZ); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

401(k)

Employee Stock Purchase Plan

Medical, Dental and Vision benefits

Day One Employee Assistance Program

Annual Merit Increases

2 Weeks Paid Vacation

7 Paid Holidays + Sick Pay

Professional Development and Training

Referral program

Job summary

Iron Mountain Incorporated is seeking a Critical Facilities Technician for our data center environment. You will support electrical, HVAC and building management systems in a 24x7 setting, focusing on safe, reliable operations and proactive issue resolution.

Ideal candidates bring up to 2 years in a critical operations setting, familiarity with chiller plants and BMS platforms, and a strong customer-service mindset. This role may require varied shifts including nights and weekends.

Qualifications

• 0-2 years experience in a critical operations environment and/or data center experience preferred, but not required.
• Knowledge of Chiller Plant systems (Trane/York/Multi Stack) and BMS
• Google Sheets and Google Classroom proficiency
• Multitasking across multiple systems managing ticket queues
• Attention to detail and adherence to Iron Mountain safety code
• Strong organization and prioritization with minimal supervision
• Dedication to learning and career growth within Iron Mountain
• Customer service mindset; focus on customer needs and satisfaction

Responsibilities

• Monitor critical power, cooling, environmental, security and support systems.
• Perform limited maintenance to ensure data center HVAC and facilities operate smoothly.
• Update and resolve service tickets using IMDC’s ticketing system.
• Take daily readings of mechanical and electrical equipment and inspect sites for safety.
• Identify issues and take steps to resolve them.
• Assist with service delivery tasks as needed.

Skills

Chiller Plant systems

BMS (Web Control)

UPS Maintenance bypass

Google Sheets

Google Classroom

Multitasking

Attention to detail

Organization

Customer service mindset

Job description

Iron Mountain Incorporated is seeking a Critical Facilities Technician for our data center environment. You will support electrical, HVAC and building management systems in a 24x7 setting, focusing on safe, reliable operations and proactive issue resolution.

Ideal candidates bring up to 2 years in a critical operations setting, familiarity with chiller plants and BMS platforms, and a strong customer-service mindset. This role may require varied shifts including nights and weekends.