Senior Data Center Operations Technician

Iron Mountain; Miami (FL); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

401(k)

Employee Stock Purchase Plan

Medical, Dental and Vision benefits -

Employee Assistance Program

Annual Merit Increases

2 Weeks Paid Vacation

7 Paid Holidays + Sick Pay

Professional Development and Training

Referral program

Job summary

Iron Mountain is seeking a Senior Critical Facilities Technician to provide technical and facility support in a 24x7 data center environment. You will oversee electrical, HVAC, and building management systems with a focus on reliability and safety.

We value self-motivated team members who are detail-oriented, process-driven, and dedicated to serving our customers and IMDC’s vision. Opportunities for overtime and varied shifts are available as part of a dynamic environment.

Qualifications

• 1–3 years experience in a critical operations environment or data center preferred.
• Strong attention to detail and ability to follow documented processes and safety codes.
• Good organization and time management with minimal supervision.
• Customer service mindset and dedication to professional growth.
• Willingness to work overtime and varied hours, including nights, weekends, holidays.

Responsibilities

• Proactively support safety of the environment and occupants and follow safety procedures.
• Monitor critical power, cooling, environmental, security, and support systems to meet up-time targets.
• Perform limited maintenance to keep data center HVAC and systems running smoothly.
• Log and resolve service tickets in the ticketing system, including third-party installations.
• Take daily readings of mechanical and electrical equipment and inspect facilities for issues.
• Identify and address issues promptly and coordinate with vendors.
• Arrange access and assign work for internal teams or vendors and create MOPs.
• Procure goods and services through the procurement system.
• Respond to third-party reports of mechanical or maintenance issues.

Skills

Attention to detail

Organization

Customer service

Multitasking

Willingness to learn

Job description

Iron Mountain is seeking a Senior Critical Facilities Technician to provide technical and facility support in a 24x7 data center environment. You will oversee electrical, HVAC, and building management systems with a focus on reliability and safety.

We value self-motivated team members who are detail-oriented, process-driven, and dedicated to serving our customers and IMDC’s vision. Opportunities for overtime and varied shifts are available as part of a dynamic environment.