Data Center Facilities Technician – 24/7 Uptime

Iron Mountain Incorporated; Edison (NJ); On-site; USD 65,000 - 81,000; Full time

Benefits offered by this job

401(k) plan

Employee Stock Purchase Plan

Medical/Dental/Vision benefits (Day 1)

Employee Assistance Program

Annual merit increases

Paid vacation

7 holidays + sick pay

Professional development and training

Referral program

Job summary

Iron Mountain is seeking a Critical Facilities Technician to support a 24x7 data center environment, maintaining electrical, HVAC, and building management systems. You will monitor power and cooling, respond to tickets, and perform basic maintenance to ensure up-time and reliability.

The role requires 0-2 years in a data center or critical operations setting, with a focus on safety, documentation, and efficient task execution.

Qualifications

• 0-2 years experience in a critical operations environment and/or data center experience preferred, but not required.
• Knowledge of Chiller Plant systems-Trane, York, Multi Stack, Web Control BMS, STS switches, and UPS Maintenance bypass.
• Google Sheets and Google Classroom.
• Multi tasking - we use several different systems to manage ticket queues and work tasks can change throughout the day.
• Attention to detail - follow a documented process and Iron Mountain safety code.
• Organization & prioritization - manage time with minimal supervision.
• Dedication & desire to learn - grow your career within Iron Mountain.
• Customer service mentality - customer obsessed.

Responsibilities

• Proactively support the safety of the environment & occupants and ensure all safety procedures are followed.
• Monitor IMDC’s critical power, cooling/environmental, security & support systems and facilities to meet or exceed up-time service levels.
• Perform limited maintenance tasks to ensure smooth operation of the data center heating and cooling systems and overall facility.
• Monitor, resolve and update all assigned service tickets using IMDC’s ticketing system.
• Take daily operational readings of all mechanical and electrical equipment and inspect buildings, grounds, and all equipment for unsafe or malfunctioning operation.
• Proactively identify issues and take needed steps to resolve them.
• Assist with service delivery tasks when needed.

Skills

Chiller systems

Web Control BMS

Google Sheets

Multi-tasking

Attention to detail

Organization

Customer service

Overtime flexibility

Tools

Web Control BMS

Job description

Iron Mountain is seeking a Critical Facilities Technician to support a 24x7 data center environment, maintaining electrical, HVAC, and building management systems. You will monitor power and cooling, respond to tickets, and perform basic maintenance to ensure up-time and reliability.

The role requires 0-2 years in a data center or critical operations setting, with a focus on safety, documentation, and efficient task execution.