24x7 Data Center Critical Facilities Technician

Iron Mountain Incorporated; Edison (NJ); On-site; USD 65,000 - 81,000; Full time

Benefits offered by this job

401(k)

Employee Stock Purchase Plan

Medical, Dental and Vision benefits -

Employee Assistance Program

Annual Merit Increases

Paid vacation and holidays

Professional Development and Training

Referral program

Job summary

Iron Mountain Incorporated is seeking a Critical Facilities Technician to support 24x7 data center operations, including maintenance of electrical, HVAC, and building management systems. The role emphasizes safety, rapid issue resolution, and reliable service delivery for a global footprint.

Qualified candidates may have 0–2 years in critical facilities or data centers, with a strong focus on process discipline, teamwork and customer-focused service delivery.

Qualifications

• 0-2 years experience in a critical operations environment and/or data center experience preferred, but not required.
• Knowledge of Chiller Plant systems-Trane,York,Multi Stack, Web Control BMS, STS switches, and UPS Maintenance bypass Google sheets and google classroom
• Multi tasking - we use several different systems to manage ticket queues and work tasks can change throughout the day
• Attention to detail - ability to understand and follow a documented process and Iron Mountain’s safety code, role is very process driven
• Organization & prioritization - following processes and managing your time with minimal supervision to get work done efficiently and on time
• Dedication & desire to learn - we would like you to grow your career within Iron Mountain
• Customer service mentality - we are customer obsessed.

Responsibilities

• Proactively support the safety of the environment & occupants and ensure all safety procedures are adhered to while performing work.
• Monitor IMDC’s critical power, cooling/environmental, security & support systems and facilities to meet or exceed up-time service levels.
• Perform limited maintenance tasks to ensure smooth operation of the data center heating and cooling systems and overall facility.
• Monitor, resolve and update all assigned service tickets using IMDC’s ticketing system. Including trouble tickets and customer installations of electrical and physical equipment.
• Take daily operational readings of all mechanical and electrical equipment and inspect buildings, grounds, and all equipment for unsafe or malfunctioning operation.
• Proactively identify issues and take the needed steps to resolve them.
• Assist with service delivery tasks when needed.

Skills

Chiller systems

BMS

UPS maintenance

Ticketing systems

Tools

Chiller Plant systems-Trane,York,Multi Stack, Web Control BMS, STS switches, UPS maintenance bypass Google sheets and google classroom

Job description

Iron Mountain Incorporated is seeking a Critical Facilities Technician to support 24x7 data center operations, including maintenance of electrical, HVAC, and building management systems. The role emphasizes safety, rapid issue resolution, and reliable service delivery for a global footprint.

Qualified candidates may have 0–2 years in critical facilities or data centers, with a strong focus on process discipline, teamwork and customer-focused service delivery.