Senior Data Center HVAC Service Technician

Nortek Air Solutions, LLC; Mississippi; Hybrid; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Short-term disability

Long-term disability

FSA

401(k) plan

Job summary

Nortek Data Center Cooling builds systems that keep modern data centers running—from liquid cooling to large-scale air solutions. Our service technician role focuses on warranty issues, providing technical guidance to end users and outside sales reps, and delivering high-quality field service across US locations.

The position emphasizes hands-on problem solving, safety, and accountability within a collaborative culture. Travel and strong customer-service skills are essential.

Qualifications

• High school diploma or equivalent.
• Three to five years’ experience in installation, maintenance, and troubleshooting; HVAC servicing or similar electromechanical experience preferred.
• Ability to travel ~85% of the time to various job sites.
• Strong analytical skills and attention to detail.
• Ability to read and interpret blueprints, plans, and manuals.
• Excellent customer service skills and ability to work with outside technicians.
• Preferred building automation experience.

Responsibilities

• Commission, repair, and service mechanical and electrical equipment associated with new Data Center Cooling projects.
• Review work orders, blueprints, schematic diagrams and related materials to determine tasks to be performed, tools, equipment, and parts needed for installation or repair.
• Demonstrate experience in managing challenging jobs with the objective to mitigate the impact on customers' building/experience while also minimizing the financial burden on the company.
• This requires working with multiple entities on a job - building owners, general and mechanical contractors, engineers, and local servicing contractors.
• Consult with engineering and manufacturing personnel to resolve unusual problems in system operation and maintenance.
• Provide superior customer service to both internal and external customers while maintaining a professional appearance and demeanor.
• May advise management regarding customer satisfaction, product performance, and suggestions for product improvements.

Skills

HVAC

Electromechanical

Blueprints

Customer service

Communication

Education

High school diploma or equivalent

Tools

Microsoft Excel

Microsoft Word

Job description

Nortek Data Center Cooling builds systems that keep modern data centers running—from liquid cooling to large-scale air solutions. Our service technician role focuses on warranty issues, providing technical guidance to end users and outside sales reps, and delivering high-quality field service across US locations.

The position emphasizes hands-on problem solving, safety, and accountability within a collaborative culture. Travel and strong customer-service skills are essential.