Senior Data Center Field Service Technician

Nortek Data Center Cooling; Mississippi; Remote; USD 60,000 - 80,000; Full time

Benefits offered by this job

401K match

Health, Dental, Vision, Life Insurance

Four weeks’ vacation in the first year

Job summary

A leading HVAC solutions provider is seeking a Customer Support Technician III to provide service and technical expertise for data center cooling products. The role requires travel to various job sites and excellent customer service skills. Ideal candidates have 3-5 years of experience in HVAC servicing, strong analytical skills, and the ability to interpret blueprints. This position offers a dynamic work environment and career development opportunities.

Qualifications

• Three to five years’ experience in installation, maintenance, and troubleshooting.
• Ability to travel ~85% for commissioning and warranty work.
• Superior analytical skills and attention to detail.

Responsibilities

• Commission, repair, and service mechanical and electrical equipment.
• Review work orders and blueprints to determine tasks and tools needed.
• Provide superior customer service maintaining a professional demeanor.

Skills

HVAC servicing

Customer service skills

Analytical skills

Blueprint interpretation

Education

High school diploma or equivalent

Tools

Microsoft Excel

Microsoft Word

Job description

A leading HVAC solutions provider is seeking a Customer Support Technician III to provide service and technical expertise for data center cooling products. The role requires travel to various job sites and excellent customer service skills. Ideal candidates have 3-5 years of experience in HVAC servicing, strong analytical skills, and the ability to interpret blueprints. This position offers a dynamic work environment and career development opportunities.