Senior CX/UX Designer for API Developer Platform

Wolters Kluwer; Plantation (FL); Hybrid; USD 133,000 - 238,000; Full time

Benefits offered by this job

Medical, Dental, & Vision plans

401(k)

Tuition assistance

Paid parental leave

Job summary

Wolters Kluwer is seeking a Principal CX/UX Designer for the API Developer Platform. You will lead the experience for developers to discover, evaluate, integrate, and operate our APIs across contracts, docs, portals, SDKs, and AI workflows.

You will influence across Product, Engineering, and senior leadership in a hybrid CT/ET time zone role. As a senior individual contributor, you will stay close to work, driving API patterns and standards while mentoring designers and partnering with teams

Qualifications

• 10+ years in UX or product design leading complex B2B, enterprise, or developer platform products with a portfolio showing impact.
• Proven API, developer portal, SDK, or documentation design experience.
• Working knowledge of REST, authentication, and error handling with engineers.
• Expert information architecture, user flows, and high fidelity prototypes for technical workflows.
• Deep experience in developer research shaping product strategy and usability testing.
• Experience defining scalable patterns across teams.
• Ability to influence executives and mentor designers at all levels.

Responsibilities

• Lead the design vision for the API Developer Platform incl. APIs, portals, docs, SDKs, and AI tools.
• Collaborate early with Product/Engineering to shape API contracts and roadmaps.
• Conduct developer research and validate designs via prototypes and usability tests.
• Design the full developer journey from discovery to first API call, debugging, and monitoring.
• Drive consistent API patterns across documentation, code samples, errors, and permissions.
• Partner with engineers through implementation and iterate from real usage.
• Define metrics like time to first successful API call and developer satisfaction.
• Use AI to speed up research and prototyping while maintaining accountability.
• Influence senior stakeholders and align teams on a durable, developer-centered platform.
• Mentor designers and raise technical design fluency across the team.

Skills

UX leadership

API design

Developer portals

REST & authentication

Prototyping

User research

Design systems

Stakeholder influence

Job description

Wolters Kluwer is seeking a Principal CX/UX Designer for the API Developer Platform. You will lead the experience for developers to discover, evaluate, integrate, and operate our APIs across contracts, docs, portals, SDKs, and AI workflows.

You will influence across Product, Engineering, and senior leadership in a hybrid CT/ET time zone role. As a senior individual contributor, you will stay close to work, driving API patterns and standards while mentoring designers and partnering with teams