Senior CX AI Design Lead — End-to-End Product Builder

Amazon; Seattle (WA); On-site; USD 141,000 - 191,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon is seeking a Sr Designer for CX AI Solutions in Austin, TX. You will engage in an AI-native design approach, collaborate with cross-functional teams, and contribute to AI-enabled customer experiences. The role requires a strong design portfolio and the ability to ship end-to-end experiences.

Join an innovative CX AI Solutions team focused on solving customer problems with code-backed prototypes, while aligning with Amazon’s inclusive culture and comprehensive benefits.

Qualifications

• 8+ years of design experience.
• Have an available online portfolio.
• Experience partnering with technical partners for design implementation.
• Code fluency leveraging IDE environments (Kiro, Claude) and proven track record of delivering working application outcomes.

Responsibilities

• Be a conceptual thinker.
• Ability to think critically to support ideas with data, not opinion.
• Understand the end-to-end software development lifecycle and have delivered at least one product front to back.
• Be a good team player, with clear communication, good listening skills and the willingness to support peers.

Skills

Conceptual thinking

Data-supported reasoning

End-to-end product delivery

Team collaboration

Tools

Kiro

Claude

Job description

Amazon is seeking a Sr Designer for CX AI Solutions in Austin, TX. You will engage in an AI-native design approach, collaborate with cross-functional teams, and contribute to AI-enabled customer experiences. The role requires a strong design portfolio and the ability to ship end-to-end experiences.

Join an innovative CX AI Solutions team focused on solving customer problems with code-backed prototypes, while aligning with Amazon’s inclusive culture and comprehensive benefits.