Senior UX Designer — AI-Powered, Proactive Experiences

Amazon; Berwick (Columbia County); On-site; USD 137,800 - 211,600; Full time

Job summary

Amazon is seeking a Senior UX Designer for AWS Applied AI Solutions to lead the design of AI-native business applications and end-to-end customer experiences. You will define experience strategy, shape product direction, and raise design quality across services and journeys.

You will collaborate with product, engineering, and applied science to decide what we build and why, not just how it looks. You will drive new interaction paradigms and trusted human-AI collaboration as part of a proactive,

Qualifications

• 7+ years of design experience.
• Proven ability to lead end-to-end design for complex systems or cross-product experiences.
• Strong track record of influencing product strategy and cross-functional decisions.
• Expertise in interaction design, with high standards for usability, clarity, and craftsmanship.
• Experience leveraging AI-powered design tools and rapid prototyping workflows.

Responsibilities

• Define and drive end-to-end UX strategy across complex product areas and multi-service journeys, translating ambiguous problems into clear, opinionated experience directions and articulating the core customer value.
• Lead the design of AI-native experiences, including proactive, context-aware AI teammates, while establishing scalable interaction models for trust, transparency, and human-AI collaboration.
• Apply system-level thinking to create cohesive experiences across products and touchpoints, and drive reusable design patterns, frameworks, and quality standards that raise the UX bar.
• Leverage AI-accelerated workflows, rapid prototyping, and vibe coding to explore ideas, validate concepts, and influence product direction through tangible artifacts.
• Partner cross-functionally with product, engineering, and science to shape product strategy and roadmap, and influence senior stakeholders through strong storytelling and customer-backed insights.
• Drive customer understanding and validation through research, experimentation, and data, while mentoring other designers and elevating overall design quality and culture.

Skills

UX design

Leadership

AI design tools

Design systems

Storytelling

Tools

Figma

Job description

Amazon is seeking a Senior UX Designer for AWS Applied AI Solutions to lead the design of AI-native business applications and end-to-end customer experiences. You will define experience strategy, shape product direction, and raise design quality across services and journeys.

You will collaborate with product, engineering, and applied science to decide what we build and why, not just how it looks. You will drive new interaction paradigms and trusted human-AI collaboration as part of a proactive,