Customs Consulting Solutions Manager

Kuehne+Nagel; Bensenville (IL); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Health benefits

401k retirement plan

Tuition reimbursement

Incentive compensation

Job summary

Kuehne+Nagel in the United States is seeking a Consulting Solutions Manager to drive growth in the expanding Trade Consulting business. You will build and nurture client relationships, identify opportunities, and position Kuehne+Nagel as a trusted advisor in customs and trade compliance.

You will collaborate with sales, consulting leaders, and operations to expand services and deliver value, while leading discussions on compliance strategy and revenue generation.

Qualifications

• 5+ years in Customs Brokerage, Trade Compliance, or related field.
• Business development, account management, or consultative sales experience.
• Strong knowledge of U.S. customs regulations and import/export processes.
• Identify customer pain points and develop practical, commercially viable solutions.
• Licensed Customs Broker (LCB) designation preferred.
• Experience with Drawback or trade compliance consulting preferred.

Responsibilities

• Grow Kuehne+Nagel's Trade Consulting business across the United States.
• Develop and execute strategies to win new consulting opportunities.
• Expand services within existing customs and logistics customers.
• Identify customer challenges and craft value-added solutions.
• Maintain a strong pipeline in the CRM.
• Lead customer discussions on trade compliance and regulatory matters.
• Support proposals, pricing, and RFP evaluations.
• Build relationships through account planning and reviews.
• Collaborate with leadership and service delivery teams for project success.
• Increase share of wallet and contribute to market growth.
• Stay informed on regulations and competitive developments.
• Participate in meetings and industry events across North America.

Skills

Customs experience

Business development

CRM management

Consultative selling

Communication

Self-starter

LCB designation

Job description

It's more than a job

With a sales career at Kuehne+Nagel, you'll drive long-term business success by mastering sales strategies, nurturing customer relationships and identifying new opportunities. But you will also bring relief and peace of mind to pet owners around the world. Because when you do your job, your colleagues around the world are able to build reliable veterinary supply chains that ensure pets get the care they need. At Kuehne+Nagel, our work is about more than we imagine.

It's more than a job

With a sales career at Kuehne+Nagel, you'll drive long-term business success by mastering sales strategies, nurturing customer relationships and identifying new opportunities. But you will also bring relief and peace of mind to pet owners around the world. Because when you do your job, your colleagues around the world are able to build reliable veterinary supply chains that ensure pets get the care they need. At Kuehne+Nagel, our work is about more than we imagine.

Are you a customs and trade compliance professional with a passion for business development, customer engagement, and solution selling? Kuehne+Nagel is seeking a Consulting Solutions Manager to help drive the growth of our expanding Trade Consulting business across the United States. This is a unique opportunity to join one of the fastest-growing areas within Kuehne+Nagel's Customs organization. Leveraging our expanded consulting capabilities and strong market demand for trade compliance solutions, you will play a key role in helping customers navigate complex customs challenges while driving profitable growth for the organization. Working closely with consulting leaders, sales teams, and key customer stakeholders, you will be responsible for expanding existing client relationships, identifying new opportunities, and positioning Kuehne+Nagel as a trusted advisor in customs and trade compliance.

How you create impact

• Drive the growth of Kuehne+Nagel's Trade Consulting business across the United States.
• Develop and execute business development strategies to acquire new consulting opportunities.
• Expand consulting services within Kuehne+Nagel's existing customs and logistics customer portfolio.
• Identify customer challenges and develop value-added customs and trade compliance solutions.
• Build and maintain a robust pipeline of consulting opportunities within the CRM platform.
• Collaborate with Sales, Key Account Management, and operational teams to uncover new revenue opportunities.
• Act as a subject matter expert (SME) for customs consulting services, supporting commercial teams and customer engagements.
• Lead customer discussions focused on trade compliance, customs strategy, duty optimization, and regulatory requirements.
• Support proposal development, pricing strategies, and RFP evaluation activities.
• Strengthen client relationships through proactive account planning, business reviews, and strategic engagement.
• Partner with consulting leadership and service delivery teams to ensure successful project execution.
• Increase share of wallet within existing customer accounts while contributing to overall market growth.
• Maintain market awareness of customs regulations, trade compliance trends, and competitive developments.
• Participate in customer meetings, industry events, and business development activities throughout North America.
• Meet and exceed established revenue and gross profit growth targets.

What we would like you to bring

• Minimum 5+ years of experience within Customs Brokerage, Trade Compliance, Customs Consulting, or a related customs-focused environment.
• Proven business development, account management, or consultative sales experience.
• Strong knowledge of U.S. customs regulations, trade compliance programs, and import/export processes.
• Ability to identify customer pain points and develop practical, commercially viable solutions.
• Demonstrated success building relationships with customers and internal stakeholders.
• Experience managing sales pipelines, opportunities, and CRM activity.
• Excellent communication, presentation, and consultative selling skills.
• Self-starter with strong organizational skills and the ability to work independently in a growth-oriented environment.
• Licensed Customs Broker (LCB) designation preferred.
• Experience with Drawback, Trade Compliance Consulting, or customs optimization programs is highly preferred.

This position is not eligible for employment visa sponsorship. Applicants must be currently authorized to work in the United States on a full-time basis without the need for current or future employer sponsorship.

What's in it for you

At Kuehne+Nagel we strive daily to inspire, empower, and deliver not only to our customers, but also to our colleagues. We offer a dynamic global work environment with opportunities for excellent training programs and career mobility. The target base salary range for this position is between $80,000 and $100,000. Base salary is part of a competitive total rewards package that includes health and welfare benefits, a 401k retirement savings plan, tuition reimbursement, and incentive compensation for eligible roles. Individual pay may vary from the target range and is determined by a number of factors including experience, skills, job location, internal pay equity, and other relevant business considerations. Kuehne+Nagel reviews pay ranges regularly to ensure competitive and fair pay based on industry market data.

Kuehne+Nagel participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.

Artificial Intelligence (AI) tools may be used to assist in specific processes [e.g. screening applications, interview scheduling]. These tools analyze information to support decision-making, but final decisions are made by human reviewers.

Who we are

Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.

As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.

Kuehne+Nagel is committed to Equal Employment Opportunity (“EEO”) and to compliance with all federal, state, and local laws that prohibit workplace discrimination and unlawful retaliation. Kuehne+Nagel strictly prohibits all discrimination on the basis of race, ancestry, color, age, national origin, ethnicity, religious creed or belief, physical or mental disability, marital or familial status, legally protected medical condition, genetic information, military or veteran status, sex (including pregnancy, childbirth, breastfeeding, or related medical condition), gender (including gender identity and gender expression), sexual orientation, citizenship status, protected activity (such as opposition to or reporting of prohibited discrimination or harassment. Kuehne+Nagel will also make reasonable accommodations for disabled applicants and employees, including accommodations for pregnancy and childbirth, and for the sincerely held religious beliefs of applicants and employees depending upon individual circumstances unless such accommodation would create an undue hardship on Kuehne+Nagel.