Senior Customs Brokerage & Client Services Lead

FedEx Corporation; Gardena (CA); On-site; USD 42,000 - 64,000; Full time

Job summary

FedEx Logistics in Gardena, CA is seeking a detail-oriented administrator to support daily freight clearance and entry processing. You will prepare documentation, engage brokers and clients, and help resolve shipping and billing issues.

You will maintain data in internal systems, coordinate post-entry tasks, and ensure timely movement of cargo. On-site role requiring HS diploma or GED and knowledge of HTS and US customs rules.

Qualifications

• HS Diploma or GED required.
• Excellent communication and organizational skills.
• Experience with HTS classification and US customs regulations preferred.
• Proficiency in MS Office and data entry accuracy.

Responsibilities

• Provide impeccable customer service and resolution support.
• Prepare, analyze, and submit customs documentation.
• Resolve billing issues and manage delinquent accounts.
• Input data accurately and maintain client records.
• Coordinate post-entry activities and entry verification.
• Interact with brokers, agents, and clients to meet service standards.

Skills

Customer service

Communication

Problem solving

Organizational skills

Teamwork

Data entry

Independent work

Attention to detail

Education

HS Diploma or GED

Tools

MS Office

Outlook

Job description

FedEx Logistics in Gardena, CA is seeking a detail-oriented administrator to support daily freight clearance and entry processing. You will prepare documentation, engage brokers and clients, and help resolve shipping and billing issues.

You will maintain data in internal systems, coordinate post-entry tasks, and ensure timely movement of cargo. On-site role requiring HS diploma or GED and knowledge of HTS and US customs rules.